Scalefusion

Great service, using it as device manager for more than a year and the Mobilock guys always help out

Kommentit: Mobilock is crucial for our daily operations. We track our devices with our partners daily several times, mobilock dashboard is one of the tabs that I have all day open. We get LIVE information about what our partners are doing on the tablet as well as technical info that we need for any changes.

Hyvät puolet:

1. Customer service and the Mobilock team prompt cooperation. Guys from Mobilock not only resolve all my questions immediately after asking, but also go the extra mile to develop new features for us, upload things from their side for us within a specific time frame when we are in a rush and need to resolve something immediately. Yukti is handling their CS in the best manner and Amit is always helping out with any extension of the collaboration. 2. Eva notifications - notifies you LIVE within the dashboard about devices becoming inactive/active/locked/unlocked, which is the coolest feature 3. You can track LIVE if the device is on 3G/WiFi, what is going on on the device, location of device, what version of your apps are they on, all LIVE, without a delay, which is crucial for our business, since we work in fast-paced environment 4. I wont write in here every feature that I find massively valuable, but over all we are using Mobilock for nearly 120 partners right now and we are more than satisfied

Huonot puolet:

I would really appreciate from Mobilock in the future to expand their "selected devices" to as many as possible so we could do silent updates on our devices as well.

Mobilock has been pleasing from a technical point of view. Support is not always at hand.

Kommentit: Security and an array of information about our assets to help us manage them better.

Hyvät puolet:

Mobilock allows us to control the use of tablets in our fleet of vehicles. It secures the tablet against non intended use, stops users installing unwanted apps on the tablet, using the tablet for their own purposes including as a hotspot. There are alerts that inform us if anyone has attempted to breach the tablet security and provides us with a picture of the perpetrator. It also advises us if the SIM has been removed and replaced. Thus preventing the user from putting the SIM in their own device to use our bandwidth for their own purpose. We can also see where the tablet is and compare that to our vehicle GPS tracking software. Many useful features for keeping an eye on whats happening with our tablets.

Huonot puolet:

As we add further tablet numbers to our fleet we have to use a new licence number. This has the potential to get very fragmented for control purposes as we have tablets being replaced weekly due to damage and having to find which licence key we can use on the new tablet can be time consuming.

Customer Service is not helping remove the app from our phones

Kommentit: Horrible! Use another MDM software. I have been asking them to extend my licenses another day so I can cancel, but they are saying they can't. The MDM software is keeping me from wiping the app from our phones (as designed) and the support chat is telling me to contact the reseller. I did that and he says he's waiting on Scalefusion. Meanwhile, my phones won't work because I can't download the newest version of our company app.

Hyvät puolet:

It was easy to set-up and install on all of our mobile devices

Huonot puolet:

Unable to update to new proprietary software from our home office. Unable to locate lost devices using GPS.

Scalefusion... the go to for device lockdown and kiosk

Hyvät puolet:

The ability to control and lockdown any Android/iOS device. In a business you don't want an employee able to open or install various apps on a critical device, so instead of just warning the employees about this we were proactive and took away the ability to use the device for anything other than what we wanted it to be used for.

Huonot puolet:

I love all the functionality of the software. However, on their digital signage part, I wish there was a way to schedule content. That would be a big plus.

As a Android Lockdown Koisk it's a great product

Kommentit: Mobilock makes an Android your own device. You can now have your own device in the field with all the remote features available, but only running your App.

Hyvät puolet:

This saves you from having to ensure only your Apps run on remote devices. MobiLock does a very good job of this with lots of other features as well.

Huonot puolet:

The software has quite a few updates and their licencing model is sometimes difficult to understand. However, there support guys can 'bulk together' your licences are your use them, which is great!