Setmore
Mikä on Setmore?
Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to Näytä enemmän grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork. Näytä vähemmänKuka käyttää tuotetta Setmore?
Built for businesses and organizations of all sizes. Solopreneurs, small business owners and managers, nonprofits, community organizations all use Setmore to connect with customers online and thrive.
Mietitkö vielä, onko Setmore hyvä valinta?
Vertaa suosittuun vaihtoehtoon
Setmore
Muita hyviä vaihtoehtoja kuin Setmore
Arvostelut tuotteelle Setmore
Jared
Huomioon otetut vaihtoehdot:
Setmore for Business
Kommentit: I've been able to generate my return of investment within the first month and not just that be able to give value to clients in documentation and also frequent meetings.
Hyvät puolet:
It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it.
Huonot puolet:
I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company.
Myyjän Setmore vastaus
8 kuukautta sitten
Hi Jared, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use for your social media platforms and that customers can book from those platforms. It's great that you think Setmore offers simplicity and doesn't need a high level of tech experience to use. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team. Julia, Community Team
Sarah
I love that Setmore is so simple to use
Kommentit: Setting up Setmore couldn't be easier because to its user-friendly UI. Client self-booking, automated appointments, and prompt customer service are three of my favorite aspects. For extra features, you can pay an additional fee or subscribe to a premium subscription.
Hyvät puolet:
My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and services every time. Within the first month, I was able to create my return on investment and provide value to my clients via documentation and regular meetings.
Huonot puolet:
Setmore's sole flaw is that it can occasionally crash. Occasionally, things don't save correctly and updates don't appear until hours later when you reenter the application. Setmore's only genuine flaws are these little hiccups in the system.
Myyjän Setmore vastaus
8 kuukautta sitten
Hi there Sarah, Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is simple to use, terrific and affordable to help manage your business. It's great that you like the social media integrations, client self-booking, automated appointments, and prompt customer service. If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at [email protected] Happy Scheduling! Julia, Community Team
Ashwita
Huomioon otetut vaihtoehdot:
Good Product, but Indians cannot take payments
Kommentit: It is great for scheduling.
Hyvät puolet:
Very easy to use and lots of options to create workshops as well as appointments.
Huonot puolet:
The email sent to the customer can only be customised for ALL emails. So whether or not they sign up for a workshop or an individual session, they receive the same instructions, which makes this hard. Also if you want to recieve payments, you have to subscribe and that is super expensive, and also if you're an Indian, receiving payments from Indians is not an option unless they use credit cards only (since you can use stripe).
Sarah
A good, easy to use program, well-priced, but with a lot of unusual glitches
Kommentit:
We love the features, we love the pricing...but we find that there are a lot of glitches going on that make our business look unprofessional. As a medical office, its important for us to appear professional...and Setmore has let us down on this front quite a few times.
Asking questions or lodging complaints with the company is tricky, as they're always dodging blame. Its always possible to 'chat' with a consultant, but I think English isn't always their first language, making some communication tricky.
That said, the main part of the program works well...but be prepared for some odd glitches occasionally - like clients sometimes being able to book outside of your booking hours (which they tell me isn't possible...yet its happening), or SMS reminders just not being sent (even if the system says they were). Another time, a client managed to log in as an administrator and somehow set herself up as another practitioner....that was odd too. But according to Setmore, we did that ourselves and she couldn't possibly have done it (they said as they deleted her practitioner profile).
Most of our clients find the Setmore online booking website easy to use, but don't bother trying to set up a lead time for appointments...I don't know why, but even when they changed it from 2 days to 24 hours, it still wouldn't allow clients to have the lead time we wanted (i.e. the amount of time required to book an appointment online so we didn't end up with any surprise appointments).
Also, be prepared to constantly sync your duplicate clients in your database...it is incredibly annoying and time-consuming.
In addition, the recurring appointment feature had to be disabled on our account, as if clients wanted to edit one appointment in a series, we would have to search back to find the original appointment in the recurring series, delete or change that one...and THEN edit every single appointment from then on (it sometimes was weeks or months of edits to be made for one appointment to be changed), so we no longer use that feature.
The widget to link through to our Wix website however is very handy, and they are trialing features such as 'classes' and Stripe payments. We cant comment on how the payments feature functions, as we don't use it.
Hyvät puolet:
Ease of use. Even technologically-challenged clients do not find it daunting to book online. Configurations for appointment times, and setting individual practitioner shifts are really flexible. SMS reminders included in the price - fantastic. Customised SMS reminders are a wonderful bonus. Widget to link a booking page to our website is great.
Huonot puolet:
Glitchy. Communication...good but challenging. SMS reminders sometimes don't get sent. Recurring appointment feature does not work for our business. Duplicate customers are constantly being created, and syncing them takes time.
Tugce
Scheduling is quite practical with Setmore
Kommentit: Setmore's practical features set makes scheduling quite easy for us.
Hyvät puolet:
We can manage our scheduling process with Setmore's quite practical features which helps us save time and efford.
Huonot puolet:
Setmore needs to have a better pricing plan and its support team should be faster in solving the cases.
Myyjän Setmore vastaus
2 kuukautta sitten
Hi Tugce, Thank you for taking the time to review Setmore! We appreciate all feedback as it helps us improve the service we offer. It's great that we help scheduling easier for your business. We'd love to understand more about your cons, could you expand at [email protected] with how we can improve the pricing plan? Julia, Community Team
