RingCentral MVP
¿Qué es RingCentral MVP?
Software de grabación de llamadas de negocios. Fácil grabación de llamadas en tu aplicación móvil, aplicación de escritorio o teléfono de escritorio. Elige grabar de forma automática o manual. Leer más Habilita fácilmente la grabación de tus llamadas entrantes y salientes. Con solo unos pocos clics, los administradores pueden habilitar esta función para uno o varios usuarios. Guarda hasta 100 000 grabaciones por cuenta. Las grabaciones se pueden descargar para revisión y reproducción, y se envían automáticamente por correo electrónico a los usuarios. Mostrar menos¿Quién usa RingCentral MVP?
RingCentral es una solución flexible y basada en la nube que es ideal para empresas de todos los tamaños.
¿Tienes dudas sobre RingCentral MVP?
Compara con una alternativa popular
RingCentral MVP
Alternativas a RingCentral MVP
Opiniones de RingCentral MVP
Adrian
RingCentral Great For Business
Comentarios: RingCentral has been a great stride forward compared to our previous VoIP solution which was buggy and had issues. It's simple, easy to use and just works.
Puntos a favor:
Having used a competitor software previously I find that using RingCentral is quick, easy and bug free. It's relatively simple to load on your PC or mobile and does the exact job it is designed to do well.
Puntos en contra:
Contact management could be improved on RingCentral, but overall, there really isn't much to complain about.
Brandi
Ring Central is better than the trendy apps for business calls!
Comentarios: With Ring Central, we're able to record calls for training, make seamless transfers to other team members, block spam callers, and our team is able to have access to one shared company line as well as private extensions. It's a business-saver when we all work remotely!
Puntos a favor:
The call recording has been huge for training our team members. The ability to transfer a call to someone with the Ask First is a feature not many apps allow, AND the fact that if my team member can't answer, I can then transfer the call back to myself for taking a message is something we haven't found in any other phone app. In other apps, if I did an Ask First transfer then the person was just lost entirely which was not good for business.
Puntos en contra:
The one thing that has been less favorable is that your native phone app can/will ring over top of the Ring Central app. So it's possible to be on a Ring Central call and then have your native app ring in a call on top and you can't hear the Ring Central call. I also wish that if one of my other team members answers a call on our shared line, it wouldn't show as a missed call for me. But these are little things compared to all the benefits of the RC app.
Chris
review
Puntos a favor:
easy to use when working. works well with calling
Puntos en contra:
features do not work often. lots of outages, call quality is not great and support is tough to get a hold of
Andres
Alternativas consideradas:
Excellent tool
Comentarios: Excellent, it is efficient, easy to use, and reliable.
Puntos a favor:
It is a completely efficient tool; it can be easily used with either a small or large team. It has all kinds of tools useful to keep efficient call tracking, performance log, and analytics.
Puntos en contra:
I do not consider I have something I do not like from this software at the moment.
James
A pretty good office phone system not cost effective at all!
Comentarios: See above. The only problem is cost and customer service.
Puntos a favor:
The main things this system does well; call routing, mobile access, voicemail, call transfers.
Puntos en contra:
This software takes a very long time to set up and get rolled out to the team. This is not cheap and only gets more expensive over time. Their customer service is terrible. I have to search to find out anything on my own. I have tired to schedule numerous meetings with my account manager and usually don't get a reply. The last time we actually got one scheduled he flaked and never called into the meeting. I had my whole team there waiting.
