Doxy.me

Una buena puerta de entrada a la telemedicina.

Comentarios: Fue mi puerta de entrada a la telemedicina. Es muy sencilla su implementación y pasar de cero a estar atendiendo a un paciente. No tiene una curva de aprendizaje empinada y la recomiendo para cualquier práctica que quiera iniciarse en teleconsultas.

Puntos a favor:

Es muy fácil usar Doxy aunque sea la primera vez, requiere poca configuración para lanzarse a atender. Es buena la calidad de las llamadas.

Contras:

Si bien me parece un buen producto para empezar, se puede volver útil alguna solución más robusta a medida que pase el tiempo.

DOXY

Puntos a favor:

Interfase sencilla y elegante. Fail integracion con la web.

Contras:

No he visto hasta ahora fallas. Funciona muy bien

Great free version

Puntos a favor:

I use the free version of this software and as expected there are not many bells and whistles with it, however, the software meets my needs. The virtual waiting room saves me time daily. I also think the interface is very intuitive with user buttons in the places you would expect them. Finally, the meeting log allows me to review the length of my sessions, so I do not have any billing issues.

Contras:

The only thing I see as an area of improvement would be to have a subscription rate between free and professional that would allow for a user to have access to the screenshare and file transfer features. While $35/month seems reasonable for an individual with a full-time private practice, $420 per year is somewhat prohibitive to someone with a part-time private practice.

Reliable virtual platform

Comentarios: I have enjoyed using this platform and it has been quite reliable.

Puntos a favor:

I like that it is HIPPA compliant, easy to navigate, user friendly, and they offer a free version. My practice fluctuates and at times is slow which would not benefit me to pay the subscription.

Contras:

It would be nice if they offered different pricing options. I realized the higher you pay the more the "bells and whistles". The paid subscription has some great features which can be customized.

Easy to use but unreliable

Comentarios: Ease of use is the only reason I've not switched to another platform, but if the dinging continues, I will, because it renders the product unusable. I have a couple of clients who experienced problems frequently enough that they've asked me just to schedule Zoom sessions with them so that they don't have to deal with Doxy.Me.

Puntos a favor:

The best thing about Doxy.Me is how easy it is for both me and my clients to use. There is nothing to download, and I don't have to set up each meeting individually. Clients can use the same link every time. Its basic features are exactly what I need.

Contras:

The software is unreliable. I've experienced a lot of freezing, dropped calls, and times when it just wasn't even possible to connect. It's more than just a once in awhile problem. If a client is on their phone, they can't seem to access the chat window, for reasons unknown. Recently, I started hearing dings every 30-40 seconds, as though a new person joined the waiting room, but there is no new person. It's been incredibly distracting both for me and for clients. I attempted to contact customer support about it but have not heard back.