Upserve
¿Qué es Upserve?
Upserve POS es un POS líder en su sector que usan miles de restaurantes para ofrecer un servicio de hostelería excepcional. Diseñado específicamente por personal de restauración, Upserve combina una Leer más interfaz fácil de usar con potentes funciones de POS que modernizan y optimizan las operaciones de tu restaurante. Combinado con Upserve HQ y Upserve Payments, Upserve POS ofrece la solución de POS y gestión de restaurantes más avanzada del sector, especialmente diseñada para mejorar la experiencia de los comensales. Mostrar menos¿Quién usa Upserve?
Restaurantes, bares, discotecas y cafeterías de todos los tamaños aprovechan las capacidades de Upserve POS para brindar una experiencia de hostelería excepcional.
¿Tienes dudas sobre Upserve?
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Upserve
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Opinones de Upserve
Kolby
Alternativas consideradas:
Upserve is Second to None
Comentarios: From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.
Puntos a favor:
The fact that a new-hire can be fully versed in the software within 2 training shifts is impeccable.
Contras:
I do no like that the table view shows all open tables and not tables assigned only to the person logged in.
Blake
Alternativas consideradas:
Easy and Efficient, Upserve
Comentarios: I do not have a negative thing to say about Upserve.
Puntos a favor:
The simplicity of the menu page is awesome. It’s not chaotic or overwhelming, it also allows you to choose your visual style (i.e. listed item, boxed items). Whenever there is a problem, the 24/7 customer service is extremely relieving. They are always so polite, professional and informative. Their customer service employees do not make you feel insignificant, and they go above and beyond.
Contras:
The Offline Mode could use a little work. It’s kind of buggy. If there was a way that we could allow customers to tip in Offline Mode, that would be beneficial to all of our employees.
Iannis
Alternativas consideradas:
Worst POS I've Ever Known
Comentarios: It has been a terrible experience from day 1. We have only used this POS for 2 months and we have had to exchange handhelds in numerous occasions because of software malfunctions and countless other issues related to connections. Because it takes up to 2 weeks to receive a new handheld, we have had to work with limited resources time and again which slows down our ability to serve customers efficiently. In addition to waiting for new products that take so long to come in, we have also spent more money than anticipated on extra equipment that would supposedly enhance the functionality system but never did.
Puntos a favor:
The appearance is modern-looking and the handhelds are meant to help service.
Contras:
Where do I start? -Tickets double print -Some tickets don't print at all/delay in printing -Connectivity Issues -Credit Card Processor stops working -Some tables don't appear on the screen -Switches between wifi connections that are not protected on its own -Handhelds are not screen protected/too fragile -Random charges appear on the screen for no reason -Item slection/organization is not efficient -bug issues -software malfuntions
Respuesta de Upserve
hace 2 años
Hi Iannis, We apologize that you have had a less than satisfactory experience with Upserve. Our team is currently working with Ji and Hong to replace your mobile devices with stationary ones at no additional cost. We appreciate the feedback and are working together to resolve the main issue.
Usuario verificado
Alternativas consideradas:
Upserve is an affordable, dependable POS solution
Comentarios: Overall it was a great experience. Customer support was prompt and knowledgeable. Easy to program buttons and change prices
Puntos a favor:
Very cost effective solution that is cloud based. Big upgrade from Aloha NCR. Fast processing speed, mobile reporting on demand, and very secure
Contras:
There were a few bugs during deployment including connectivity issues with some terminals.
mike
Alternativas consideradas:
Upserve POS Review
Puntos a favor:
Intuitive and user friendly design that is reliable.
Contras:
We were hoping that the portable POS would not just be shrunken down versions of the normal POS. Some of the charging ports and charging ports have needed to be replace more frequently than we thought they would.
