Sortly

An excellent and simple app to manage inventory.

Comentarios: Overall, I'm extremely happy with the software. Its created efficiency within my business and has saved me a lot of money on part runs for items that we already had in inventory. I would highly recommend this software.

Puntos a favor:

What I like most about the app is how simple it is to use and categorize product. As a small business owner, I was having a tough time trying to find an inventory program that fit out business needs. Once I found Sortly Pro, it streamlined our business and created efficiencies company wide.

Contras:

The only negative I have experienced is with the lack of instant notifications. I wish it notified the administrator or owner when specific items are pulled from inventory. A suggestion would be to include this as an option when entering inventory into the system.

Great platform, but still needs work

Comentarios: I am a home stager and after trying several other inventory platforms, Sortly Pro was my favorite. I am frustrated with some basic features that it lacks, but overall, it does what I need.

Puntos a favor:

I love that it is simple, user-friendly, and very ascetically easy to use.

Contras:

There have been several simple updates that I have requested to customer service. I think for a program specifically designed to track inventory, specifically inventory that moves from location to location or customer to customer, then all inventory should have a 'home' or 'original destination' file so that when it is done at a location or customer then you simply click 'home' and them item goes back to it's original file. For example, I have upwards of 20-30 items that go to a client at one time. When they get returned to my inventory, I have to manually send them back to their original folder one by one. Yes, I can do bulk move, but I have nearly 100 'original destination' folders because all my inventory is categorized in folders. So I have to move the sofas to the 'sofas' folder and the lamps to the 'lamps' folder etc. I would like to be able to 'bulk select' and 'move to home folder'. Also, the option to drag items from one folder to the menu on the left would also help expedite daily actions.

Dishonest company with horrible customer service

Comentarios: If you want to work with a dishonest and shady company…. Look no further than Sortly, they check both those boxes.

Puntos a favor:

The software it’s self is good! Functional and easy to use.

Contras:

After 1 year of using the software Sortly removed key features without notifying us, then required us to pay 4 times what we were paying prior to regain access to those features. I live in the customer support/service world, and the 2 days of emailing back and forth (because they will not provide a phone number to call) was the absolute worst customer service I have ever experienced.

Sortly in the Laboratory Environment

Comentarios: This was exactly the application that I needed when I started our Laboratory inventory system. It is easy for my staff to look up if we have any chemicals on site, and the ability to add custom fields and tags allows us to keep a list of all of our Hazardous materials and link the SDS(new MSDS) forms to the chemicals, as OSHA and other agencies require.

Puntos a favor:

To be honest, it is 'dumb' software. It has a very basic structure that allowed us to fill in and sort things as we needed to without fighting against any templates or pre-designed structure that got in our way. It is super easy to integrate the iOS/Android app as a barcode scanner, something that other inventory management software charges *thousands* of dollars for, as well as expensive hardware to use. Most of your employees already have cell phones, or can be issued ones for work easily.

Contras:

It is not quite as intuitive of an interface as the design would lead you to expect. A few good video/YouTube tutorials would be helpful. The team is still developing features as clients give them input, so things can change quickly. App does not always push to update versions and old versions can be out of synch with the database. Uses Avery labels when I would prefer a zebra printer for printing labels.

Easy to use and set up. Good value overall.

Puntos a favor:

The app is easy to use and requires a minimal training period for users. It is aesthetically pleasing while being functional. Set up was quick, easy, and can be implemented same day.

Contras:

It's missing some core functionality that would be helpful: - Ability to choose which info is displayed first when pulling up a searched item. From our use, we need to see quantity and customer cost first, we don't need to see the QR code, it leads to unnecessary scrolling on the users part to access the info needed. - Permission based views of fields per item. Such as the ability to hide fields, such as dealer cost from non-admin users. -Permission based editing of fields. - Ability to reprint QR labels that have been created - Custom fields are great, but they are limited to text fields. A drop box feature would be great. - Search field suing the web / computer doesn't work as well as the apps. - Low inventory alerts are needed. - a live support number would be highly helpful for any business.