Alessa
Hvad er Alessa?
Alessa is an AML compliance, controls monitoring and fraud prevention solution that allows financial institutions and corporations to quickly identify suspicious transactions, high-risk customers and Læs mere vendors and potential fraud that reduces profitability and increases costs. With early detection of elevated risk, Alessa allows organizations to investigate these activities early, make informed decisions, automatically create an auditable trail, comply with regulations and protect revenues. Læs mindreHvem bruger Alessa?
Banks, Credit Unions, Money Services Businesses (MSBs), Remittance Service Providers, Payment Providers and other Fintechs, Gaming and Casinos, Insurance
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Anmeldelser af Alessa
Ashwini
Cutting edge software
Kommentarer: I have worked in Alessa for over five years. What I loved about the company is that it has strong culture with great values. The company takes effort to discuss with employees their personal as well professional challenges.
Fordele:
Ability to identify and take actions on the flaws or loop holes in the business process and further improve it.
Ulemper:
Every software needs new features. The development team is constantly taking feedback and new user stories to improve the experience and usability.
Svar fra CaseWare RCM
for 3 år siden
Hi Ashwini, We appreciate the review! Understanding the customer's business process is an integral part of the process; thank you for highlighting it as a pro. Like any other software, there is always more features that we want to add. We very much depend on people like you to understand the requirements and prioritize their implementation. Thanks again!
Christian
Saves a lot of manual working time due to automatic business processes!
Kommentarer: Overall, this software allows us to perform significantly more controls than would be possible manually. Thereby, we significantly improved our compliance and risk management system for accounting and taxation issues.
Fordele:
This software is easy to learn and use for all responsible employees in the company (in particular employees in our accounting department). So we didn't need to spend much money for user trainings and could start very soon. Furthermore, we saved a lot of working time since implementing this software due to changing many data checks from Manual to automatic.
Ulemper:
Fine tuning of the controls was hard work and it took a lot of time to customize all attitudes to our business specifications. But after this fine tuning was done it works very well and we got the spended time back due to the pros of the automatization process.
Svar fra CaseWare RCM
for 3 år siden
Thank you for the detailed review, Christian! We appreciate learning how Alessa allowed you to automate some of your processes and saves time for your employees. It is also very interesting that Alessa allowed you to implement more controls and significantly improve your compliance and risk management for accounting and taxation issues. Thank you for being a customer and providing your perspective on how Alessa helps your organization!
Leigh-ann
NEXT LEVEL TRANSACTION MONITORING SOFTWARE
Kommentarer: ALESSA HAS ADDED SO MUCH VALUE TO MY TEAM'S ABILITY TO EFFECTIVELY MONITOR TRANSACTIONS AND TO ASSURE OUR STAKEHOLDERS THAT WE HAVE OVERSIGHT OVER ALL TRANSACTIONS.
Fordele:
ALESSA IS USER FRIENDLY AND THE CUSTOMER SERVICE IS EXCEPTIONAL.
Ulemper:
VOLUMINOUS ALERTS ARE BEING GENERATED AS THERE ARE MULTIPLE ALERTS PER TRANSACTION. ALSO, WOULD BE PREFERABLE TO SELECT A CLIENT AND ADDRESS THE ENTIRE RANGE OF ALERTS AT THE SAME TIME.
Svar fra CaseWare RCM
for 3 år siden
Hi Leigh-Ann! Thanks for the great comments! We are so glad to hear that you are able to effectively monitor and oversee all your transactions. With regards to your comment about the number of alerts and how to group them, I think you will be happy with the newest Alessa release. Our team in your region (we think they are fantastic too!) is going to reach out to you. Leigh-Ann, thanks again and it is a pleasure to have you as a customer.
Rory
Alessa as a Continuous Monitoring Solution
Kommentarer: Alessa is an excellent tool which has made its name in the Financial industry as an all-encompassing Anti-Money Laundering solution. The tool looks to adapt to the many changes across different regulations and they have a team that are committed to serve the customer's needs.
Fordele:
In the software it allows you develop monitoring processes fully customizable to your needs. It is data-driven and contains capabilities for creating an automated ETL as well as workflow management for handling various scenarios.
Ulemper:
The software does require quite a bit of set up and consultation prior to initial use, this is necessary for the customized experience.
Svar fra CaseWare RCM
for 3 år siden
Hi Rory, Thank you for the feedback! Being a highly configurable, data-driven software is a must for Alessa since we work with so many types of financial institutions and corporations. Thank you for acknowledging it as a strength of our solution. You are right in that the solution does require set up and consultation prior to initial use. But like you said, that is necessary in order to get a solution that is customized to a customer's needs. Rory, we appreciate your feedback and we look forward to continuing to work with you.
Michelle
Great AML tool
Kommentarer: My overall experience however has been a positive one as Alessa/Caseware provide excellent customer support
Fordele:
Alessa helps my organisation detect high risk entities and activities early by creating alerts to be reviewed based on the parameters set.
Ulemper:
Sometimes is moves a bit slow and presents with error messages. I have reported this on many occasions
Svar fra Tier1 Financial Solutions
for 2 år siden
Hi Michelle, Thank you for the review and we are thrilled to have you as a customer. We are glad to hear that our solution is able to alert your organization of high risk entities and activities! I am sorry to hear that sometimes the software is a little slow. We are continuously making enhancements to the product to improve the customer experience so your feedback is very helpful. Thanks again!
