ISNetworld

Thought it was a scam, but then grew to love it

Kommentarer: I believe I have a somewhat unique position, as I have used this software as both a contractor who submitted information to hiring clients, and then later as a hiring client who required contractors to submit information to us. At first, when our clients were requiring us to buy and use this software, I thought it was a scam. But after using it, and seeing how it leveled the playing field, in terms of vetting and ranking safety programs, I became a huge fan, and even pushed to have our company use it for our own subcontracting processes. It can be a lot to implement, but ISNet walks you through the process in a very organized manner. I appreciate all the ISNet people, as professional and very helpful along the way.

Fordele:

It makes getting organized, from both a contractor and a hiring client standpoint, easy. It is a lot to get up and going, and takes a very committed team to make it worthwhile, but once you do, it's smooth sailing. There are a lot of ways you can use the software to manage the safety and performance of your contractors. It makes your requirements plain, and easy to see where you are in need of improvement. It also makes it very easy to rank companies against one another. It has made our industry safer - everyone has to level up.

Ulemper:

It requires a committed team, and a lot of ongoing babysitting. Depending on customer or your own requirements, you must login and do some management on a weekly, if not daily basis. Not that its a bad thing - but it will require time and energy to implement into your business.

Customer and Client online compliance and safety rating software

Fordele:

This site allows you to update and store your whole HSSE Management program This site will inform you of policies and procedures that you may want to implement in order to be a leader in your industry. It will provide you will step by step information that you need to include in your written programs. It will provide you with updates when deadlines are approaching and what is still required to complete.

Ulemper:

They are trying to be to much for one single site. Customer support is very poor In order to omit and change certain points that are not applicable the steps to complete make it next to impossible to create. This site can be a full time job in itself to ensure compliance with clients and customers.

Incompetent Insurance Reviews

Kommentarer: Pretty terrible. I submit workers comp insurance verification documents quarterly to stay compliance, and ISN's insurance department denies the document every time with a reason of "not a valid MCS-90". No matter how many times I call, this happens. They don't know the difference between vehicle insurance and workers comp insurance. Every time this happens we are not approved to work for our client and we loose our on work for 10 days waiting for ISN to fix it. Our client ends up hiring someone else. Eventually we will loose all work with this client due to ISN's mistakes.

Fordele:

None of the features are impactful. We are forced to utilize the software for compliance reasons to be qualified to work for certain contractors.

Ulemper:

The insurance review department. We are a contractor forced to stay compliant to work for our client.

Tired of asking for help

Kommentarer: There are none at this point, our biggest clients have left ISN and went somewhere else.

Fordele:

When I first started using this product, I was extremely happy with the customer support and their willingness to resolve issues.

Ulemper:

Customer support, asking the contractor to do the majority of the work, when the contractor already pays so much for a service that is forced upon them. Getting someone who knows what they are talking about. Understands the program and how it works with the contractor and the client on the outside.

Good and reliable compliance management software

Kommentarer: ISNetworld is a solid and reliable compliance management product. I would definitely recommend it, and I would use it again in the future unless I find a product when features that are out-of-the-box and impressive.

Fordele:

I have used ISNetworld in the past, but don't use it currently. when I used it, I found it to be a solid product. It is well developed, it offers a very complete set of functionality necessary to manage compliance by one's own organization and by contractors and partners. This product makes it easy to organize compliance documentation and records, and to produce compliance reports.

Ulemper:

Even though it is a solid product, it didn't have any particular feature that I found overly impressive.