Adobe Acrobat Sign

Adobe Acrobat Sign is the another GREAT Adobe program

Kommentarer: Adobe Acrobat Sign is great for document storage as it keeps everything you could need in one clean aesthetically pleasing digital space. For my job it is critical to have access to the best remote access and control options and Adobe Acrobat Sign is excellent for working from home.

Fordele:

Adobe Acrobat Sign is great for document storage as it keeps everything you could need in one clean aesthetically pleasing digital space. For my job it is critical to have access to the best remote access and control options and Adobe Acrobat Sign is excellent for working from home.

Ulemper:

There aren't too many features I did not like about this software as it is quite simple and straightforward.

Very nice add on for adobe acrobat

Fordele:

Love that I don't have to use the mouse to sign every time, this add on can just store the signature and apply.

Ulemper:

Nothing, it's a free add on and very useful.

Good Signing tool - Ridiculous price increases and predatory sales team - Horrible support.

Kommentarer: Overall our experience in dealing with Adobe on this was horrible. They purchased our account when they bought Echosign. They immediately started raising prices. When we had an accidental overage (which we received no system warnings we were approaching or had crossed) we received an email that led to phone calls in which they politely informed us that we owed them ridiculous amounts of money ( biling overage documents at 4X the cost of our regular send rate). They bullied us knowing they had our data captive and we eventually settled on a payment for the overage. When contract renewal time came up, they wanted to DOUBLE our price and claimed they were giving us a great deal. We couldn't run away fast enough. We practically begged for a more reasonable price structure but nobody there would "get it authorized." when we finally sent them notice we would not be renewing, suddenly they want to know what it takes to keep our business. They start sending aggressive communications and asking us what price they want us to match, after having repeatedly telling us they could go no lower during the renewal negotiations. Overall, their sales team and customer service teams come off as ingenuous, scammy, and almost like extortionists. They start out being super sweet to you and then as things progress, they turn into heartless pit bulls. We could not be happier to be out from under their thumb regarding our document management.

Fordele:

It's easy to tag your docs, send them, get them signed, manage your library and templates, and find things when you need them.

Ulemper:

Support via Zen Desk is ridiculous. If you have a time sensitive issue forget it. It's a "zendesk" black hole and they can take days to make an initial and usually unhelpful reply. the more you explain your problem, you find different agents responding and be repeating yourself over and over. they will keep switching agents on you so there is no continuity of resolution. In the end, you will likely come up with a workaround to your issue long before Adobe "support " gets you an answer.

Powerful but expensive for the paid (non-bundled) version

Kommentarer: Works well if you only need limited features.

Fordele:

It is fairly easy to use, and nice that it is bundled together with Adobe Acrobat. Works great if you simply need a single document signed by a single user from time to time.

Ulemper:

Unfortunately, for some of the features that are needed for power users, the version that is bundled with Adobe Acrobat is not sufficient. The paid version (for a few extra important features) is very expensive. I would love to see the full featured version bundled with Adobe Acrobat, or to provide Adobe Acrobat subscribers with a discount on the full version.

Adobe Acrobat Sign Features

Kommentarer: My overall experience with adobe was great. It was helpful, convenient, accessible, & safe to use.

Fordele:

The e-signature, collaboration, & data security are what I love the most in using adobe acrobat sign. I can sign documents at ease even if I am at home. My team can share documents and we can review the comments & annotations together. The multiple authentication methods are what I love the most. It really protects our documents & signatures very well.

Ulemper:

I think the price was a bit expensive with the features that they will give you when you get the paid version. I think it would be great if the features will be full bundled and maybe to provide the long term subscribers a discount.