¿Qué es Demandforce?

Demandforce ayuda a las empresas a atraer clientes nuevos y hacer que los clientes actuales sigan regresando. Esta plataforma integral ofrece recordatorios de citas automatizados, campañas de reactivación para clientes perdidos, gestión de reputación en línea y más. Cambia a la era digital: simplifica las comunicaciones con tus clientes con una plataforma que ofrece el mensaje correcto en el momento adecuado.

¿Quién usa Demandforce?

Desde médicos hasta propietarios de talleres automotrices, el software Demandforce es para propietarios de pequeñas empresas en las industrias dental, médica, spas y salones de belleza, automotriz y veterinaria.

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Opinones de Demandforce

Evaluación media

En general
3.7
Facilidad de uso
3.8
Atención al cliente
3.5
Funcionalidades
3.5
Relación calidad-precio
3.2

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
38%
4
25%
3
16%
2
11%
1
11%
Jeffrey
Jeffrey
Head Of Sales en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My friend and business owner could not be happier!

5.0 hace 4 años

Puntos a favor:

Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process

Contras:

Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.

Respuesta de Demandforce

hace 3 años

Hi Jeffrey, thanks for the feedback! We love it when our customers are happy, and it's great that the text messaging feature is working well for your business!

Laura
Brand Strategist en EE. UU.
Práctica médica, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

DemandForce - A Great Tool for Appointment Reminders

4.0 hace 2 años

Comentarios: Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm appointments and send out appointment reminders for patients.

Puntos a favor:

DemandForce was a great tool to keep our patients informed about their appointments. The platform was easy to use and offered customization options to fit the needs of our large practice. The customer service team was also always quick to respond and troubleshoot problems as they were presented.

Contras:

The reporting options were pretty basic and we that's an area that we spend a lot of our time in to learn about what works and what doesn't work for our patients.

Respuesta de Demandforce

hace 6 meses

Hi Laura - We are happy to hear that our appointment tools and that the ease of use of our product are working well for you. Since you last wrote this review we have made some changes and improvements to our performance dashboard that we would love for you see at demandforce.com!

Jill
Retired Practice Manager en EE. UU.
Veterinaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great communication software for clients

5.0 el mes pasado Nuevo

Comentarios: We saved time with Demandforce.

Puntos a favor:

This software is easy to use and implement to the staff because it is user friendly. Love the reminder system for the client appointments and ablity to text them.

Contras:

Rarely there was a client that stated they did not get the reminder.

Respuesta de Demandforce

el mes pasado

Hi Jill -- we are very happy to hear that we meet your expectations! Thank you for taking time out of your schedule to leave us a review :)

Patti
President en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

No happy! Recently I have not been able to login on my personal laptop unless I am at the business.

3.0 hace 4 años

Puntos a favor:

If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.

Contras:

So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.

Respuesta de Demandforce

hace 3 años

Hi Patti! Thanks so much for your feedback. We love that our software is user friendly! We are always making improvements and have made some changes since you last wrote this review. Check us out at go.demandforce.com!

Kimberly
Office Manager en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A great tool to keep in contact with your patients.

5.0 el año pasado

Comentarios: Fantastic an awesome tool for any office.

Puntos a favor:

Especially during Covid we are able to have communications with our patients, on a daily basis. They can send us a message if they are not feeling well and we can response ASAP.

Contras:

I can not think of anything I do not like at the moment.

Respuesta de Demandforce

hace 6 meses

Hi Kimberly! We are very happy to hear that we meet your expectations! We will continue to upkeep our products to satisfy your needs. Thank you for taking time out of your schedule to leave us a review!