STACK

Great product. Customer support right in app and always quick to respond.

Puntos a favor:

This product is incredibly simple to use, but a very powerful tool. The calendar makes organizing projects by due date easy. You can quickly see what's coming up and space them out when a larger project takes more time. The search function to find past projects is imperative. Doing takeoffs is much easier now. I can export final dwgs and reports so that my sales rep can go back and see exactly what I quoted and where. All the work is saved so I can back and reference it or change it if plans change. The lines and symbols are easy to read and quick to set up. You can dimension the plans when needed and add call outs. The cloud tool is useful for items I have a question about. I can even copy and paste a line several times instead of having to draw it out each time. Being able to add labels to the takeoff is crucial. It makes my quotes much more powerful when I say exactly where I found each product. It also helps if there is a change to the plan later. I can easily remove one section by using the Geometric Report instead of having to dig through all the plans. The ability to use two screens is awesome! When I find a particular detail and have to match it to the plan, it is much easier to have one screen with the detail and one with the plan.

Contras:

Some things are not customizable. I can't change the default dimension color or size. But once you set it, it remembers the changes for that page only. I can't rearrange the sheets with the tabs on top. I have to open them in the order I need. So if I find a detail on another sheet, I may have to close some tabs and them reopen them in the order I need. It does integrate with Excel reports, but Excel charges a monthly subscription for that. I am also waiting for the symbol search tool.

Great Option for Takeoff Software

Comentarios: STACK is a great solution for takeoffs - I previously used On Screen Takeoff which I really enjoyed using, but STACK offers a better user experience in my opinion. I am overall pleased with how the software works.

Puntos a favor:

Takeoff is very easy to use, Assemblies feature is amazing and saves so much time once it is setup. I appreciate that the system is cloud based, this really makes things run much more smoothly and easily. Integrations with Dropbox and Google Drive are also helpful.

Contras:

Organization of takeoffs could be improved. There is no undo button which sounds minimal but it can be extremely cumbersome at times. I also dislike that measurements can't be set to round to the nearest whole number - who honestly needs to measure down to a tenth of an inch shown in decimal format? These are really minor things in the overall user experience but annoying nonetheless. Overall I am very happy with Stack over alternative options for takeoff software.

Applications that Keep Getting Better may be estimated quickly and easily using Stack

Puntos a favor:

The stack is top-notch from the start. The program is just well-made, from the user-friendly interface to the comprehensive and customizable repository of parts and assemblies. It enables rapid and simple takeoffs from any PC in the world. The developers receive excellent support, and they are always working on a big list of suggestions for improvements from the user base. The level of support is unmatched, the STACK experts are always accessible to help, and frequent updates, webinars, and one-on-one training keep users informed about changes made to the software or advice on how to get the most out of it.

Contras:

Limited capabilities, the worst take-off software I've ever used, and fraudsters on staff who promise callbacks after taking you off your hard-earned money. They don't have a refund policy. Additionally, instead of you a discount if you add a second user, they charge you twice as much. It might be difficult to accurately assess the benefits Stack can provide during the trial time.

Reality vs Perception & Potential

Comentarios: Not any of our problems yet. Not any reason we bought it, has it created a solution for, but I still see how it can and hopefully will over time, and that is why I am still here. Well that and probably because I don't want to admit that maybe we should have waited till they had a finished product with the kinks worked out. while this may cause eye rolls... Put yourselves in our shoes. If a customer purchases up front, 100% of a roof from me because I showed them a picture of a finished roof and told them it was a complete ready to go finished roof, yet only put on 50-75% of it and then said well I will be back next year to finish the rest, sorry about the inconvenience in the mean time. Would that be ethical? No! It would not, yet that is exactly what stack ct did to us and that is what iroof did to us, and that is what roofsnap did to us, and that is what adobe does to us, and, and ,and, and it is wrong. These are not the things employees doing the work decide, it is the work of those in charge and investors. So I don't and won't blame the workers, but I do blame the rest of you. Please consider what I have taken the time to share and please be motivated intrinsically to do better!

Puntos a favor:

I liked the super awesome sales and teaching staff when they can be reached. the support staff excluding 1 that are available and pretty much only by email do not in any way provide the same level of connection, community, support, or personal touch the others do.

Contras:

Since all the soft ware companies we reviewed over the last year follow the same pattern of, promise the moon before we buy, show us what it will look like when its finished, but cannot deliver what they promised when they were courting us, because they sell an incomplete project knowing we roped in for a year, it must be ok right? NO! IT'S NOT OK! I had to promise a kidney to get the [SENSITIVE CONTENT] to purchase this product, I showed the perceived time savings, the better product, and etc. Yet when we bought it I was able to show him anything but a prettier product. Do I think we will get there and do I think its a good program? Yes and Yes but it may be as much because I want to believe it is without the actual proof there to definitely say it is. I just hope I can Convince him to let me renew the subscription next year cause it is going to take me all of a year to learn this system well enough to make it pay. Between how much slower i am at turning out these estimates even though they are better, and how many important and promised functions are either not actually functional or they are at not user friendly without 1 on1 help if they are functional etc.

Stacks are the best and i love how they help people

Comentarios: I love stacks

Puntos a favor:

It is quite easy to use and it is quite flexible

Contras:

Their customer service isnt good and doesnt really take care of issues than i thought they would