ChaseData CCaaS
Conheça o ChaseData CCaaS
A solução de central de atendimento baseada na nuvem do ChaseData oferece tecnologia de ponta e valor para centrais de atendimento com 5 ou mais agentes. Desempenho, atendimento ao cliente e Leia mais interfaces fáceis de usar tornam o ChaseData uma opção para necessidades comerciais. Discagem preditiva, discagem progressiva em fila e discagem de visualização gerenciada são combinadas em um conjunto de software que se integra facilmente a vários aplicativos de terceiros. Entre em contato para solicitar um teste grátis hoje mesmo. Ver menosQuem usa o ChaseData CCaaS?
As empresas dos clientes precisam de alto tempo de atividade e chamadas recebidas e efetuadas eficientes para atendar às missões comerciais B2B e B2C.
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ChaseData CCaaS
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Avaliações do ChaseData CCaaS
Chelsea
ChaseData Call Center Review
Vantagens:
ChaseData software allows my team to be extremely efficient. I love that we are able to customize call outcomes, create auto-greetings, and really tailor the platform to our exact needs. The support team is always available to help and truly wants to make sure you have all of the resources you need. Our reps in particular are fantastic!
Desvantagens:
I could benefit from additional training. I know there are a lot of resources and tools in the software that I'm not using simply because I don't know how.
Resposta do ChaseData
há 4 anos
Chelsea, We appreciate you taking the time out of your busy day to share your experience with ChaseData.
Gary
Alternativas consideradas:
Really solid choice for Dialers
Comentários: Dialer solutions are one of the most important pieces of your stack and we've tried quite a few of the options. Chase is the most well-rounded, feature-rich and cost-effective solution we've used. Plan on staying here for a long time!
Vantagens:
Includes every bit of functionality we've needed for the past year, and support is really good. Price is also very competitive.
Desvantagens:
It's Windows only. We have a blend of Mac / PC users and had to lean on Parallels for the Mac users in this case, which works really well but is an additional cost.
Anthony
I highly recommend Chase
Comentários: I use it every day. It really helps with training my agents.
Vantagens:
It allows me the ability to monitor all my agents in real time. From screen sharing to monitoring. I love the fact that I'm able to use Coach mode to speak with my agents mid call without the client hearing. Making sure I don't disrupt the call.
Desvantagens:
Occasionally when using external speakers you have to log out and back in.
Jerrimie
Chase is bad
Vantagens:
Nothing please if your reading this. Do Not Use Chase
Desvantagens:
I wish my company would use a different soft phone. Chase is making me lose money
Dustin
unified Life Group Review
Comentários: Overall, its been great, from my first call into ChaseData to inquire about its services, to their customer support team, everything is just in a class of its own.
Vantagens:
The thing that I love the most is the communication aspect with this company. They acutally take your call, listen to your problem/situation and then they take care of it, in the most user friendly way.Coming from VICI Dial, this is a real company, in a league of their own!
Desvantagens:
Honestly, cant even really think of anything. These guys are the real pros, especially [SENSITIVE CONTENT], his professionalism on every call doesn't go unnoticed. He's the GOAT.
