Track-POD
Conheça o Track-POD
O Track-POD é um software de entrega com inteligência artificial na nuvem que ajuda a aumentar lucro e desempenho. O software permite harmonizar a equipe de vendas com a equipe de logística. Ele Leia mais fornece uma ferramenta de planejamento de rotas para organizar múltiplos destinos e um aplicativo de comprovação eletrônica de entrega para seus motoristas, um painel de Internet em tempo real para distribuidores, notificações automáticas por SMS e monitoramento de motoristas para seus clientes. O mecanismo de roteamento de frota permite aumentar a utilidade de seus veículos. Ver menosQuem usa o Track-POD?
Qualquer empresa que faz retiradas, entregas, serviços ou várias paradas em um dia: empresa de logística, 3PL, fabricante, distribuidor, serviço de correio, entrega de alimentos, fornecedor de equipamentos, entrega de encomendas
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Track-POD
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Avaliações do Track-POD
Zac
Alternativas consideradas:
Track Pod Review
Comentários: Great, would definitely recommend.
Vantagens:
easy to set up and use software, fits well with our business.
Desvantagens:
Mobile usage across android and iso have different capabilities.
Resposta do Track-POD
há 4 meses
Hi Zac, thanks for sharing your feedback!
Avaliador Verificado
Alternativas consideradas:
Great TMS system
Comentários: We have used this software since opening the business and although we researched the market in depth to see what else is out there we really like this system due to it's reliability, ease of use and great client interface. The new client portal update is fresh and easy to use and the client feedback system has been great for our team morale.
Vantagens:
Very easy to use with an increasing number of functions and good customer service. Very little downtime or glitches. Over the last 2-3 years we've seen a lot of development of the software and new functions come in which gives us real faith in the platform being constantly progressed to meet our needs. Vehicle checks, client feedback and custom form boxes all help make this software versatile and help our business to run smoothly. Our clients constantly feedback that they love the live tracking all day with driver info so that they never feel anxious about missing a delivery!
Desvantagens:
The software is constantly being developed but there is more functionality which could be added such as more options for using the software as a transport company rather than pre-dominantly an outbound delivery software so that the tracking facility is cohesive for both ends of the job. Also small things like auto formatting phone numbers and addresses would help especially where our clients use the portal to book in themselves as we spend a lot of time verifying their data entry which could be automated. Creating new shippers records including notification settings and contact info within the new booking window would be a time saver also but otherwise the overall usability, reliability and function range is extremely good value for money.
Resposta do Track-POD
há 4 meses
Thank you for leaving such a thorough review, your feedback is very helpful!
Jake
Close but no cigar
Comentários: A good effort, but coming up far short in many areas and we are exploring other solutions that cost more but are more useable long term.
Vantagens:
The price is good, it’s a fraction of the competitors offering for a small company. The overall design of the product is about right.
Desvantagens:
The support is AWFUL. Rude, argumentative and unhelpful. Rather than admit to failings in their product and take suggestions on board, the support team deliberately confuse and delay conversations. There are many features that are essential that just aren’t implemented. For example, being able to see an updated ETA for a delivery in the admin UI. The app has the info, so why not show it? They have a good API, but make certain data hidden for no good reason. A complete lack of webhooks is also completely unexplained. The driver mobile app itself will randomly crash and require deleting and reinstalling. The whole ‘flow’ of the mobile app is confusing. Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).
Resposta do Track-POD
há 3 anos
Hi Jake, thanks for your review. We are very sorry that our application does not support some of custom functions for your business needs and we do not provide the web-hooks at the moment, instead that we offer our powerful and comprehensive API. We try do the best efforts according our practice in logistics. On the other hand, most of the features are available - you can close a route, you can delete an order. We recommend you to visit out help center.
Jordyn
Track Pod is helpful
Comentários: Track pod is brilliant I would highly recommend to any food business that delivers hot food as it has made my life so much easier and customers happier !
Vantagens:
I like how easy I found it to use. As a manager of a busy shop my time was taken up dramatically and with the introduction of trackpod I have a lot more time to do other things! I like how easy it is to create routes with multiple orders on! I also like how I could train other members of staff on it easily .
Desvantagens:
The only con I would say is that it sometimes glitches and my drivers tracker will say they are somewhere when they are not however this is only every so often. And from a drivers point when they are new they find it hard to use so takes some getting use to.
Ryan
Alternativas consideradas:
Oneextraguy- Review
Comentários: Track pod has taken us from using google calendar to send work to my drivers and has instead provided a functional app along with desktop software that has made my company more efficient from routes to billing and seeing at a glance EVERY job that needs to be billed by the day.
Vantagens:
I like most that it optimizes the route for the day. Making us more efficient and saving us money on wasted fuel and time.
Desvantagens:
The preview option (optimizing yourself) works great. When the software optimized for you it doesn’t allow you to correct the route without complications. (The numbering remains not allowing me to change the routing)
Resposta do Track-POD
há 3 anos
Hi Ryan, Thank you for your review. We value your business and wanted to notify you that the feedback functionality about your delivery service soon will be available on your mobile devices. So, you will be able to monitor your feedback about provided service in the web-dashboard analytics page.
