Skilljar Customer Education

Skilljar Customer Education

Conheça o Skilljar Customer Education

Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with all the tools you care about, and we are obsessed with making our customers successful. Companies who care about product adoption and customer success--like Tableau, DocuSign, Twilio, Procore, and Gong.io--use Skilljar.

Quem usa o Skilljar Customer Education?

Skilljar's platform is purpose-built for external training. The easy-to-use interface is designed for organizations training customers, partners and other external users at scale.

Skilljar Customer Education Software - 1 Skilljar Customer Education Software - 2 Skilljar Customer Education Software - 3 Skilljar Customer Education Software - 4 Skilljar Customer Education Software - 5

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Avaliações do Skilljar Customer Education

Pontuação média

Geral
4,6
Praticidade
4,5
Atendimento ao cliente
4,4
Recursos
4,1
Relação qualidade/preço
4,4

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
64%
4
32%
3
4%
Mary
Mary
Systems Manager, Customer Operations, EUA
Usuário do LinkedIn Verificado
Software, 1.001-5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

More than an LMS: Skilljar builds a partnership with their customers

5,0 há 2 meses

Vantagens:

By and far their customer success and support teams. Skilljar was with us from day 1 - from migrating from a very poor LMS experience, to creating the organization's first certification program - Skilljar has been there every step of the way. They listen and very quickly implement customer feedback and the company's low turnover rates attest to the caliber of the organization.

Desvantagens:

Reporting features sometimes are swapped to focus on their connection with other data platforms. A few features are no longer available that were once very useful to have on-demand (without going through our BI team).

Avaliador Verificado
VP Partnerships, EUA
Usuário do LinkedIn Verificado
Varejistas, 201-500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Awesome Learning Management Tool

5,0 há 3 anos

Comentários: Overall the system is great and accomplishes what we need. It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with.

Vantagens:

The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.

Desvantagens:

Giving someone access is daunting, it would be easier if you could allow a specific domain and anyone that signs up with that domain can have access or something that isn't so manual.

Elizabeth
Elizabeth
Professional Development Specialist, EUA
Gestão da educação, 11-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

There's gotta be a better way

3,0 há 3 anos

Comentários: I would like Skilljar to be easier to use on the administrative end. Really, it isn't that complicated to design sessions and websites, but Skilljar makes it a constant hassle. Between coding changing constantly or their entire system updating, I feel like I'm always having to check on the sites I built, even if I personally have no updates to make.

Vantagens:

Skilljar does make it possible for several different sessions to run at once. It is easy for the user to navigate and does present like a "typical" website.

Desvantagens:

The design end of this product is difficult. The coding is constantly changing from what is inserted and it's nearly impossible to copy and paste anything without it changing. It also seems antiquated and not fresh and up-to-date.

David
Customer Education Program Manager, EUA
Internet, 201-500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great LMS

4,0 há 4 semanas Novo

Vantagens:

Skilljar is an easy to use, robust LMS that makes administering a learning portal or University a no-brainer. It works with multiple formats including SCORM, all kinds of video files, PDFs and others. It also offers a solution for registering and organizing all of your live training.

Desvantagens:

Some of the UI elements can be difficult to navigate at times. Dashboard analytics could be more robust. Needs more customization for university appearance.

Cindy
LMS admin, EUA
Software, 501-1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas:

Skilljar LMS

5,0 há 4 meses

Comentários: Better UI saves times for students and admins.

Vantagens:

Simple, clean interface. Can complete steps without a lot of clicks. Smooth implementation and integrations.

Desvantagens:

Can't duplicate across domains, so somethings have to be done multiple times. (catalog pages, learning paths, etc.)

Resposta do Skilljar

há 4 meses

Hi Cindy, We appreciate you taking the time to share your perspective. Your feedback has been shared with our CS and Product Leaders. Thanks for choosing Skilljar!