What Is ECAT?

ECATs intelligent audit management software enables organisations, who have significant auditing needs, to easily conduct deep, accurate, frequent audits. Enabling them to cut costs, improve compliance, strengthen operations and gain competitive edge. "Our purpose is to make it easy and feasible for organisations, using mobile technology, to get an instant, accurate and complete picture of the state or status of anything so that they can embrace intelligence in their processes.

Who Uses ECAT?

Transport/logistics, Facilities Management (FM), Retail, Manufacturing, Aviation, Construction, Healthcare (Hospitals), Food Manufacturing, Security Patrols, Education, Restaurants and Hospitality.

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Reviews of ECAT

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
5.0
Features
4.7
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
15%
3
4%
Verified Reviewer
Regional Sales Manager for Scotland and Northern Ireland in UK
Verified LinkedIn User
Facilities Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Standard of performance audit tool

5.0 4 years ago

Pros:

Ease of use Visibility of reporting Quick turnaround on amendments

Cons:

nothing

Richard
Group Manager in UK
Facilities Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Noonan ECAT user

4.0 4 years ago

Comments: One system that can be used to answer a wide variety of our client's needs. Very attentive support function who have assisted in adapting the system to accommodate new requirements.

Pros:

The basic system is easily adaptable to multiple uses. Can be used as a compliance tool as well as monitoring standards.

Cons:

Reports don't download conveniently into Excel. Reports with wider detail of information about audit results which could be filtered and manipulated in Excel would be more helpful than the limited range of reports available.

Electronic Compliance Audit Tools Response

4 years ago

Hi Richard, thank you for your review. As you know over the years of using ECAT, we put a lot of emphasis in supporting our clients and using our knowledge to come up with solutions which work for them, so I am delighted to hear of your positive experiences. As you will also know we are consistently looking for areas to improve which is why users are now able to export reports into a Word document as well as PDF and Excel. However, we do understand that some of our reports are not the most `excel friendly¿ but we do hope that users are able to access the desired information through our other range of reports. Happy to reach out and discuss this further. Thank you again for your kind words.

Garrett
District Inspector in Ireland
Architecture & Planning, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

ECAT review

3.0 4 years ago

Pros:

ease of use on site simple to input data

Cons:

difficulty extracting the 'EXACT' info I need

Larry
District Inspector in
Construction, 5,001-10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Ecat Review

4.0 4 years ago

Comments: Overall my experience of Ecat is good. Useful app for identifying upcoming maintenance for buildings.

Pros:

Ease of use and not having to be online to complete a survey, only have to be online to submit.

Cons:

I carried out maintenance surveys on building with Ecat and sometimes the same observation might appear in a number of locations in a building but you can only enter one observation under a given heading and one photo.

Electronic Compliance Audit Tools Response

4 years ago

Hi Larry, firstly we would like to thank for you putting some time aside to write a review on ECAT. It is very appreciated. It¿s great to see you are finding using the ECAT off-line beneficially while out on the road (and sometimes in the middle of a field) where there is no internet connection. Regarding your issue of not being able to capture more observations, we would be happy to arrange a quick call to show you how to do this. We have also heard several users requiring the use of more photos which is why we will soon be expanding this to 3 photos per observation. I hope this will be of benefit to you. Thanks again for your feedback and I hope we can build upon the good ground we covered in 2018!

Vicky
System Support Mobilisation Manager in UK
Facilities Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Uncomplicated, convenient and delivers results!

5.0 5 years ago

Comments: Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.

Pros:

The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.

Cons:

Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.