What Is Landbot?

Landbot is a user-friendly no-code solution for creation of conversational apps which are a natural evolution of chatbots. Conversational apps combine benefits of an interactive conversational interface with rich UI elements while automating advanced data workflows like business applications. Hence, they address business needs on both the communication and process automation level. In a nutshell, with or without NLP, Landbot helps you optimize every stage of the customer journey from lead genera

Who Uses Landbot?

Landbot.io has been created for any brand that wants engage more with web visitors by using highly interactive chatbots that attend visitors, customers and leads effectively without making use of AI.

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Reviews of Landbot

Average score

Overall
4.5
Ease of Use
4.6
Customer Service
4.3
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ernesto
Ernesto
Co-CEO & Co-Founder in Spain
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Lead generation engine using conversations

5.0 last year

Comments: I'm more than happy. Affordable price, amazing features and no issues with product and support till now.

Pros:

How simple is to setup your bot, with nice and cool interactions, with API integrations and in just minutes you can plug the same to a landing page and start getting leads. And now even you can plug the same to your whatsapp biz account.

Cons:

Setting up a custom CNAME could be simpler.

joseph
Inbound Marketing Specialist in US
Marketing & Advertising, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Dynamic lead flow and capture

5.0 3 years ago

Comments: My experience with Landbot has been very very smooth. Setup, styling, and integrating have all been top-notch. On par with any other system i've worked with.

Pros:

I love the flexibility in design, integration, and conditional branching available with Landbot. We often work with fairly complex interdependent systems and Landbot has been able to fit right in like a missing puzzle piece.

Cons:

Cost per seat can grow unreasonably; I would like to see a business account available so that this restriction is removed. As it is we are simply unable to offer this feature with the number clients we have currently using Landbot. It feels a little stifling only being able to offer this as a lead flow system without live takeover due to ballooning costs when managing several clients with large sales teams.

Verified Reviewer
Marketing director in Colombia
Verified LinkedIn User
Building Materials, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Terrible Customer Service

1.0 2 years ago

Comments: Terrible Customer service. It’s a real shame.

Pros:

Landbot is easy to use.. until you have some sort of problem. They are open to help while you are interested in buying, but once you buy, forget it..

Cons:

Customer service is terrible.... Will never buy again

Divyaansh
Co-founder in India
Information Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy and flexible!

5.0 last year

Comments: Changed the course of our company! We owe it to Landbot!

Pros:

The ease of getting started and the flexibility of maintaining the software.

Cons:

Transition to code is less ideal. Some more low-code features would've been helpful.

Geoffrey
Geoffrey
Graphic & web designer in Colombia
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

The best chatbot!

5.0 4 years ago

Comments: I really like chatbot and the best thing is that you can create your bot in different ways according to your needs, but I really do not understand is why I have to pay to use fb msn sync with landbot? or what about an app for android?

Pros:

What I like about chatbot is the interface, very easy to use, firendly, it has sense and it is intuitive. Very good for new brands and companies with needs on online customer service. I definitely recommend go to try the free version and not stay in the landbot.io homepage.

Cons:

The only thing i really don't like is: chatbot is only availabe on english, I can not recommend chatbot to some of my clients because they don not speaks english at all.