GSMtasks
What Is GSMtasks?
GSMtasks's modern delivery management software makes it easy for couriers & technicians to manage and analyze their deliveries & tasks. We offer an intuitive app for drivers, a real-time web Read more dashboard for dispatchers, and automatic SMS notifications and driver tracking for customers. Our API allows for integration with your current systems including CRM, warehouse, etc. Read lessWho Uses GSMtasks?
Mobile fleet of drivers, couriers & technicians
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Reviews of GSMtasks
Heather
Easy to use
Comments: Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.
Pros:
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).
Cons:
Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.
GSMtasks Response
last year
Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!
Jacob
Alternatives Considered:
Better than every logistics software we’ve tried, at a much lower cost
Comments: By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Pros:
Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.
Cons:
Extra features like API integration are relatively expensive
GSMtasks Response
last year
Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!
Johann
The Review
Comments: Poor quality, but on a good day it really is a friend of courier.
Pros:
Pick-up and drop-off points are connected. Phone number and comments can be found from task.
Cons:
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
GSMtasks Response
2 years ago
Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.
Tawanda
Best route planning software by far
Comments: Easy to use and very good support
Pros:
Ease of Use Allows multi point routes Allows drop offs and pick ups to be correctly linked Proof of delivery is very detailed and flexible Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.
Cons:
It was bit difficult to find the software.
GSMtasks Response
2 years ago
Thank you for your feedback, Tawanda! We appreciate your kind words. The fact that our software is very affordable compared to most of our competitors is sometimes the factor that makes users think if we offer good quality service, but as you can see it is not the case. Our mission is to make everyday work easier for both big and small companies. With the functionality and customization possibilities we offer, that is possible. We hope that we can work with you for many years to come!
Maciej
Long term user
Pros:
Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...
Cons:
There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.
GSMtasks Response
2 years ago
Hello, Maciey. Thank you for your feedback! We appreciate your kind words and hope we can keep working with you and your team for many years to come. It has been a pleasure! We are constantly working on our app as well and try to avoid any mishaps that may occur. All the best to your company!
