ScheduFlow
What Is ScheduFlow?
ScheduFlow is the only cloud based solution here that you can download as an application on your desktop. With ScheduFlow you can manage your appointments and employees all in one place. Manage your Read more customers or patients by scheduling appointments with speed and simplicity. Assign tasks to employees to get the work done. An easy-to-use workflow that any of your employees can learn within minutes. See why we're rated 5 stars on nearly every comparison site. Free 30 day trial. Read lessWho Uses ScheduFlow?
Small to medium business.
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Reviews of ScheduFlow
Patrick
Great Product and Great Customer Service
Comments: At Neurotherapy Northwest we have been using ScheduFlow for over 5 yrs. As a small mental health practice it is an affordable scheduling solution with a lot of power and easy to use. Duoserve's customer service is quick to respond to any question or problem. We highly recommend ScheduFlow.
Pros:
Easy to setup and use. Minimal training needed. Great customer service.
Cons:
A local backup option would be nice just in case we lose our internet connection.
richard
Affordable and Easy To Use.
Comments: Program is easy to use and has a lot of great features. Super fast customer service and friendly too.
Pros:
Love the way you can keep track of your appointments!! The ease and use of scheduling is an awesome feature. Customer Service is supportive, and caring.
Cons:
Really don't have any complaints, great product. Maybe once in awhile loading time takes awhile.
Dr. Paul
Use of ScheduFlow in our Orthodontic office
Comments: We've been using this software for the last 3 years or so through the cloud from our multiple office locations and have been generally pleased with its ease of use, accuracy and secure access. It's reasonably priced for a small operation like ours but easily scaled up as needed. It's relatively easy to configure the look of the schedule to individual needs and permits numerous variations...more than we can use but its good to have the choice. The function allowing a mobile device to be used cannot apparently be initiated entirely online in real-time which is a bit frustrating as is the sometimes difficult to reach "help". We were somewhat surprised over the recent December holidays that we were unable to reach a person who could help us deal with the replacement of one of our PC's that malfunctioned with a mobile device. While we came up with an alternative, by the time "support" got back to us our needs had changed again so it wasn't a smooth process bringing devices on and off the licensing function in this case. It is not always this way but superior customer service would not have allowed this to happen and we have been good long-term customers. Overall, this program works very well as designed and is a good value for any small to medium business...and superior to other competing products of which we are aware.
Duoserve Response
6 years ago
We apologize for the delay in holiday support. We need to make it clearer next holiday season that you can file an online support ticket that is guaranteed to be answered within 24 hours but usually within 1-2 hours on average. We will make this clear and will make sure that problems are resolved quickly in the future. We value you as a customer and will do our best to please you in the near future and hope to keep you for years to come. Its our customers that keep us alive and your feedback whether technical or not is always appreciated. We appreciate you mentioning some of the great things about our software despite you being upset with our service over the holidays. We will do our best to make it up to you and your employees.
Sam
Alternatives Considered:
Awesome!
Comments: The customer service is amazing! They are quick, always available, friendly, easy to understand, and didn't waste my time with features that we didn't need. I was told that something I was looking for was in development and am excited for the innovation this company releases.
Pros:
This calendar has amazing features and has saved us time with our scheduling process.
Cons:
I wish there were more customization with the labels.
Jonathan
Easy of use scheduling software
Comments: I'm using this software for my technician's appointments. It has been really good for my use so far. It's really easy of use, and it's nicely built. Support has been really helpful in solving my problems in a really decent time.
Pros:
Easy of use Very clear Good database Online backups
Cons:
No mac version They took off some functions like the dates with appointments in bold It's twice the price than what I was paying for the last 5 years
