Rev.io
¿Qué es Rev.io?
Rev.io provides sophisticated billing-as-a-service (BaaS) to telecommunications companies, wireless and IoT providers, and voice and network MSPs. Rev.io enables clients managing sophisticated Leer más subscription billing models with the industry's most complete quote-to-cash financial processing experience to effectively manage end customers subscriptions, usage, taxation, billing, and payment processing. Mostrar menos¿Quién usa Rev.io?
Telecommunications, MSP, IoT, Wireless
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Opinones de Rev.io
Tom
Rev.IO
Comentarios: Excellent. Great people who care about our success as a company. Willing to help with any problem we have.
Puntos a favor:
Ease of billing. Rate system saves us hundreds of man hours and works flawlessly.
Contras:
Needs better support for inventory but the API is excellent so its very easy to create integrations to products that specialize in these areas.
Russell
More than a Billing System- A Strategic Partner
Comentarios: Rev.io is a great team of skilled, innovative and supportive professionals. The Rev.io system is more than a billing system but it's also configured in a right-for-me approach so that you can deploy it to fit your unique business needs. Whether it is managing the complete customer lifecycle from within the system or passing data to Rev.io via API, the system can support a wide range of setup options. Particularly for new businesses starting up, this system provides the proper balance of structure with flexibility to fill in gaps in the unknown while allowing you to shape and mold the deployment as your needs change. But beyond the system is the people. We got up and running in record time and found the deployment team to be refreshingly partner-oriented and full of ideas. Instead of saying, "We can't do that" they would say, "Let's talk about ways we might be able to do that." Post-deployment support has also been strong as we have certainly pushed our fair share of support inquiries their way and yet they've diligently powered through all of them. I gladly issue my recommendation of Rev.io for what the system can do for you but even more-so for the people who manage it. In a world of many billing choices, don't underestimate the power of selecting the right partner.
Puntos a favor:
Ability to grow with our business, external API options, the ability to push automated notifications out to the customers, catalog management and setup, different options to adjust/correct in-flight orders and most of all the team that supports it all.
Contras:
Due to its broad capabilities and configuration options, there is a bit of a learning curve required at first. I also wish that the reporting capabilities granted the user the ability to join data across tables/sources.
Usuario verificado
Not user friendly- terrible support and migration- Invoices are confusing to clients
Comentarios: No and I would not recommend that any telecom provider buy this service/sw without thoroughly vetting it- their training is very poor and support seems to be even worse- bottom line they stated alot of improvements but the system has not delivered this has taken over 2 years to get done with them and we are now finding so many issues
Puntos a favor:
At this point the only feature that is better than our previous is the search function
Contras:
The accounts are messy and not set up well-Migration was poor and now we are stuck trying to fix a huge migration mess- they list 50 sites on invoices detailed by a numbers not a physical address(very confusing for customers) they listed each number as a service and not a range as discussed-
Ed
Rev.io is the best telecom billing and CRM system in the market
Puntos a favor:
1. Rev.io makes it possible for Atlantech to manage thousands of customers and bring new and cutting edge services to market fast. 2. The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business. 3. Rev.io's customer care is amazing. They are responsive and thorough. We made the right decision to move to Rev.io.
Contras:
Literally none. This is a huge improvement over the previous system.
Thomas
Excellent CRM software
Comentarios: Been with this company for 6 years now and they never cease to amaze. Was able to consolidate two billing systems into one and haven't looked back. Great people to work with always willing to go the extra mile to get things done. Very dynamic and customizable platform. Constantly innovating and improving the platform. Often taking suggestions from their users and integrating them into their platform. Highly recommend working with this company.
Puntos a favor:
Ease of Use, Customizable, Flexible
Contras:
At this time nothing... software supports all our current needs.
