Datacor ERP

Chempax is a great option for any midsized business needing a robust ERP

Comentarios: We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.

Puntos a favor:

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

Contras:

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

Datacor ERP Review

Comentarios: We needed and ERP and Datacor was best compromise between the other software provider.

Puntos a favor:

Accounting module works pretty well, as well as the manufacturing, inventory and order entry module. The implementation was relatively simple and smothly.

Contras:

The weaknesses of this software are the production planning which is not developed enough for our application to be useable, the preventive maintenance module which is very very rudimentary and finally the standards reports from the system, are not user friendly and their concision not validated .

New Chempax

Comentarios: We have used Chempax for about 20 years. Overall the company has not been bad, but they have been unfair on licensing enough times that I'm more than tired of it. One time we mistakenly violated our agreement and they locked us out of our system rather than informing us of the issue and giving us an opportunity to fix it.

Puntos a favor:

The overall software package is good for a small to medium size company. It handles about 80% of our day to day manufacturing processes. Everything from the formulation to the final invoice and even shipping can be done in the software. Not all of it is done well, but it can be done.

Contras:

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch). However, that in the last year or so they have unilaterally decided that "old" licensing agreements are no longer valid because of all the features they have added over the years and have moved customers to "new" licensing. This includes both cutting user licenses from 400 to 20 "equivalent new licenses" as well as doubling or even tripling the cost of those "new" licenses. This is all to support "new products" that have not come out though they were slated to be released a year ago. Unless you like a company that has no regard for signed agreements, I would strongly recommend you choose another product.

Chemical Distribution with Datacor ERP

Puntos a favor:

That it is designed for Chemical Distributors & Manufacturers, this means the software helps us operate the business but also comply with the applicable government regulations.

Contras:

It would have been nice for existing customers give feedback / suggestions on the screen layouts in the .NET version. Some are difficult to navigate / scroll and view all the required information at one time.

Ricca Product Management user view

Puntos a favor:

I think one of the most useful features is the data audit trailing. I also find that the integration with other software is great like Datacor's CRM.

Contras:

I feel like the pricing is slightly clunky. Part of it is due to the nature of our company and the way we use the pricing, but it makes it hard to find all pricing in one place no matter what type it is. Having separate price books makes culminating pricing slightly cumbersome. I also find the quoting system to be slightly clunky. Again part of it is because of the way we use the pricing feature, but I think there are ways to improve it.