¿Qué es Aladdin?

Aladdin, is an industry-leading, cloud-based Asset Lifecycle Management Solution, powered by Microsoft Azure. Supported by our in-field local team of Asset and FM experts, Aladdin helps you enforce compliance to best-practices that automate several labor-intensive, time-consuming and error-prone processes through Web and Mobile Apps that connect the office to the field. Aladdin, fuels iNTELLIGENT business decisions to optimize business operations and boost your profits.

¿Quién usa Aladdin?

Suitable for all industries that have Maintenance or Facilities team to maintain company Assets, including Construction, Real Estate, Education, Health Care, Hospitality, Facilities Management, etc.

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Opinones de Aladdin

Evaluación media

En general
4,3
Facilidad de uso
4,3
Atención al cliente
4,3
Funcionalidades
4,1
Relación calidad-precio
4,1

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
39%
4
50%
3
11%
Gaetan
Coporate Director Technical Services en Emiratos Árabes Unidos
Recursos Humanos, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Aladdin Software is a great product.

5,0 hace 2 años

Comentarios: By using Aladdin Software! I fix most of my issue that i have in my operation: Asset of our properties. Control work load of my employees and preventive maintenance schedule more.... Almost in one click i can get more information now.

Puntos a favor:

Aladdin software is user friendly, It is the perfect product for my maintenance team. The asset management and preventive maintenance are very impressive, This what i was looking for..

Contras:

As per i have many properties, the negative side of it, is i can not get all data on one dashboard (I need to download on each site). During the process, it was difficule due to the time to down laod all informations and mistake on the template. Most probably, i will next time take all inclusive with data entry.

Respuesta de SGE

hace 2 años

Dear Gaetan, Thank you for taking the time to review us. We highly appreciate it. We have noted on your feedback of wanting to see all your data on one dashboard. We are currently working on an upgrade of Aladdin where this will be solved. We will keep you updated. Kind regards Aladdin SGE Team

Faheem
Senior Manager Value Chain Excellence en Emiratos Árabes Unidos
Alimentación y bebidas, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

CMMS for Small to Medium Manufacturing Companies with Good Value for Money

4,0 hace 2 años

Comentarios: Overall very satisfied with our experience with Aladdin from selection, customization, configuration and ongoing use for four years. The implementation and deployment of the system is successful delivering significant improvement in the maintenance management.

Puntos a favor:

Software is very easy to use and is built with screen similar to webpages. Elements on pages are hyperlinked to other functions /modules and moving between different modules is very easy and simple. The workflows are simple and customizable. The interfaces / pages are simple and only show the information that is required to do the work thus not overwhelming the user. The team is very capable and is able to customize the solution as per the requirements form us. I have worked with multiple implementations of different software within supply chain, I found Aladdin team as one of the best that I have worked with. Their ability to understand the requirement and implement is commendable. One such example is the scheduling module, which easily stands out vs any other software that were evaluated. The module shows the information related to the availability of resources based on their work schedule and already assigned work. It has drag and drop interface to schedule the workorder, there is color coding to show overbooking and out of normal working time assignment to resources. The ease of access of records is also a feature I would like to highlight. From within assets module one can see the history of the work that has been done in the past, each record is a hyperlink which can take to the details of the work order. These are examples, there is much more to the software which is not possible to cover in this short review.

Contras:

The preventive maintenance module can be improved further. Although it fulfils the basic requirements however the workflow can be improved further. The system is cloud based and loading of the system is sometimes slower than what you would expect.

Respuesta de SGE

hace 2 años

Dear Faheem, Thank you for taking the time to review us. We highly appreciate your well detailed feedback. We are delighted to know how pleased you are with Aladdin and our support team. At Aladdin, we believe in providing the best service to our customers. We have also noted your feedback on the preventive maintenance module and the loading down. We will include these in our quarterly software updates. Kind regards Aladdin SGE Team

Hudayfa
Administrative Officer en Emiratos Árabes Unidos
Administración educativa, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My Review

3,0 hace 2 años

Puntos a favor:

-Easy to Use -Many Options -Good reporting tools

Contras:

-Few missing features, like bulk adding of pictures -Slow -Need to report new features or changes on the system clearly

Respuesta de SGE

hace 2 años

Dear Hudayfa, Thank you for taking the time to review us. We appreciate your feedback. We are sorry to hear that you were not aware of our new features and upgrades. We conduct customer networking events twice a month, during which, the upgrades and features are discussed in detail. We'll make sure you're invited for our March sessions. We have also noted on your other issues and will include them for our future upgrades. At Aladdin, we are constantly working to improve our customer experience. So, please feel free to share any other feedback you may have. Kind regards Aladdin SGE Team

Muhammad Waseem
Laboratory supervisor en Emiratos Árabes Unidos
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Aladin Requester Review

4,0 hace 2 años

Comentarios: Till now its fine few suggestion like to add as per my experience whenever there is auto upgrade of mobile phone the application need to reinstall again .similarly there is not option to monitor instruments PPM records and POP up messages for any planned maintenance due.

Puntos a favor:

It is very good software for the clinical point of view we can keep record of all the instruments in the lab with traceability.

Contras:

instruments service request can be generated with few steps can follow up and to get a final report through email are good features.

Respuesta de SGE

hace 2 años

Dear Waseem, Thank you for taking the time to review us. We appreciate your feedback. We are pleased to know that you're happy with our software. We have also noted your feedback on auto-upgrades and pop-up messages for PPM activities. Can you please send us more details on this via email? Alternatively, you can also get in touch with our support team regarding the same. Look forward to hear from you. Kind regards Aladdin SGE Team

abhilash
biomedical engineer en Emiratos Árabes Unidos
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

good cmms

4,0 hace 10 meses

Comentarios: meets the requirements but needs more improvement for to use as a CMMS

Puntos a favor:

support from the technical team and simplicity to use

Contras:

bugs and errors which are happening after new deployment

Respuesta de SGE

hace 10 meses

Dear Abhilash, Thank you for taking the time to review us. We appreciate your feedback. We are pleased to know that you're happy with our software. Can you please send us more details regarding the features you're looking for and we would be happy to look into it. Kind regards Aladdin SGE Team