Vtiger CRM
¿Qué es Vtiger CRM?
Vtiger es un CRM fácil de usar y personalizable aprovechado por equipos de ventas en más de 300 000 compañías para aumentar los ingresos de negocios y el rendimiento de ventas. Vtiger agrega valor en Leer más todas las etapas del proceso de ventas porque te ayuda a capturar e identificar los mejores clientes potenciales; estimular a los clientes potenciales a través de campañas automatizadas por correo electrónico y SMS; colaborar con compañeros de equipo; analizar y pronosticar ingresos; agilizar reuniones; detectar negocios en riesgo; gestionar propuestas y cotizaciones y, en definitiva, ganar más tratos. Mostrar menos¿Quién usa Vtiger CRM?
Vtiger es perfecto para pequeñas y medianas empresas que tienen ventas ágiles, asistencia al cliente y equipos de marketing enfocados en impulsar el crecimiento, el retorno de la inversión en marketing y la satisfacción del cliente.
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Vtiger CRM
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Opinones de Vtiger CRM
Manuel
Genial
Comentarios: Buenas opciones y herramientas que hacen el trabajo diario mucho más rápido
Puntos a favor:
Su gran capacidad de gestion de datos y contactos
Contras:
Quizás algún tutorial para personas inexpertas
Paulo
Alternativas consideradas:
Easy to use and customizable
Comentarios: I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.
Puntos a favor:
Its really easy to use and there are many options to customize the user experience
Contras:
As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited
Carlos
Alternativas consideradas:
Vtiger CRM vs Competition
Comentarios: overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.
Puntos a favor:
The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.
Contras:
There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.
Aman Preet
Alternativas consideradas:
Pros and cons of Vtiger CRM
Comentarios: Overall experience with Vtiger CRM is good as it is fulfilling our current requirements of managing contacts and other CRM supported activities just if the customer support service happens to be to better than it would have been perfect CRM.
Puntos a favor:
Vtiger CRM's contact management feature is very much helpful and most used feature of this CRM as maintaining multiple contacts across the globe is very much hectic thing to operate and Vtiger CRM does it quite efficiently.Along with that the alert/notification feature of the same is something that we can rely on for smooth processing of task.
Contras:
Customer support service of Vtiger CRM is not upto the mark there have been time where our issues was not resolved in a systematic manner as it took time way more as we expected.
Thomas
Alternativas consideradas:
QTE Training likes VTiger
Comentarios: See section pros
Puntos a favor:
one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem. Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts.
Contras:
The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown. It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/)
