Adit
What Is Adit?
Adit has over 15 tools designed to help make managing your dental practice painless. Give your limited staff the resources they need to be more informed and efficient. Adit centralizes everything you Read more need to run your practice into one, easy-to-use, cloud-based platform that integrates with your existing EHR/PMS. Finally, all your VoIP, Texts, Emails, Patient Forms, Online Scheduling, Analytics, Reviews, Payments & more are in one place. Unbeatable Value. Guided Onboarding. Premier Support Team Read lessWho Uses Adit?
One Software To Manage Your Entire Practice. 15+ tools designed & engineered into one platform specifically for Dental Practices. It's time to trade-in all your practice management tools for one.
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Reviews of Adit
Glenn
5 Stars for a truly collaborative marking partner
Pros:
I love that I have a dedicated account manager and team that is super responsive and collaborative. The offerings are always expanding with new features and capabilities… and without any add on costs! I think Adit must have plans to take over the market space for all things dental. It’s such a great way to simplify what could be contracts and systems from a large number of vendors.
Cons:
Sometimes the newest features are a little rough around the edges at first release, but I so much appreciate the continuous new stuff they keep doing. And, they keep refining everything so the rough edges get smoothed out quickly.
Adit Response
last year
Hi Glenn, Wow, you blew us away with your review! Thank you for taking the time to leave us such detailed feedback. You caught us, we do have plans to take over! Your support and the backing of all of our wonderful clients makes it possible! We take all feedback to the table to constantly keep expanding and refining our product and services. We've officially launched 6 new modules and 25+ features in 2021 alone and there's more in store for 2022. Thank you for your continued support as we continue to build the #1 Dental Practice Management Software on the market.
Ashkan
New and Fresh
Comments: When we first signed on with the software we were very impressed with the ideas, vision, and direction of the company. After learning more about the software and its capabilities we realized there were things that were missing and things that could be improved. We simply communicated the information with the development team including the CEO of the company and right away they went to work and have been very responsive to our needs and feedback. I love that about the company and how open they are to suggestions. It makes it fun to work with them!
Pros:
I enjoy using Adit since it seamlessly integrates with my practice management software. It is a platform that combines everything from the VOIP phone system, appointment confirmation, online reputation management, patient form management, patient payment solution, marketing, and finally analytics. As the CEO of my company, I spend most of my time working with analytics. They have done an amazing adding many layers to the analytics side and I thoroughly enjoy using it on daily basis. I plan and set my business goals around numbers so I appreciate the level of sophistication that comes with the data.
Cons:
There have been many improvements more recently and most of my concerns have been addressed. However, I really would like to see the documents and forms that patients receive and fill out automatically upload into their charts instead of us having to download and upload them. That would be a huge time saver.
Ben
Alternatives Considered:
SCAM! Everything is outsourced and DOES NOT WORK!
Comments: EXTREMELY NEGATIVE! Even after we spent tons of time trying to fix their bugs, they still tried to charge us for a full year. Finally they agreed to let us only pay for less of the service but they did not compensate me for the countless hours spent working on their systems.
Pros:
That we got rid of it. It was cheaper than the other software we viewed but it was nothing compared to what they promised. STAY AWAY!!!
Cons:
Everything. We spent over 100 hours working with their [SENSITIVE CONTENT] personally to try and fix their problems but the phone quality was terrible, they outsource all their techs and it was about 20% as good as Weave
Jenn
Alternatives Considered:
Adit is top notch
Comments: Adit is EXTREMELY helpful with new patient acquisition. The ability to sort data and see, in real-time, what is happening at our practices is invaluable. Their reporting and support is really great too. A great partner to have for sure.
Pros:
At first, I simply appreciated that the software allowed me to get rid of a lot of stand-alone products that I was having to log into and maintain (and pay for!) But they keep us because of the ease of use and frequent upgrades and improvements. Their response time and customer service is a welcome bonus too.
Cons:
As a long time user, I went through a lot of the growing pains associated with a new platform. There were moments of updates and learning curves that came rapidly, not sure that necessarily a “con” though. I obviously don’t mind it too much if I’m still a satisfied customer.
Adit Response
12 months ago
Hi Jenn, First off, thanks for trusting Adit for the past 2 years! Our platform has undergone many updates with adding 6 new modules and over 30 new features in 2021 alone. It felt like things were changing fast, because they were! Thank you for sticking with us as we made improvements to our platform and introduced new features. We hope those features have proven their value to you and your practice! Thanks for taking the time to leave us such detailed feedback!
Sohail
Adit review
Comments: Adit has addressed my issues promptly. Every time I file a bug report, I am contacted by a Team member and my concern are addressed immediately.
Pros:
Consistent Reliability and functionality e.g. Online appointment and Text Messaging. Adit is consistently working hard to introduce new features for the customer. Very reliable in tracking phone calls and request for appointment
Cons:
Text Messaging should be enhanced to match SolutionReach & Lighthouse feature set.
Adit Response
last year
Hi Sohail, Thanks for taking the time to leave us such a detailed review! It's been a pleasure to serve you over the past 2 years. Consistency, reliability and functionality are three major pillars of our company and it's reassuring to know that they are also the reasons why you continue to trust us with your practice. Thanks to your support and our team's hard work, we launched 6 new modules and over 25 new features/enhancements in 2021 and there's more to come next year! We've relayed your text messaging feedback to our Product team and they would like to hear more from you about how you think this feature can be enhanced. If you could send some details to [email protected] we'd love to collaborate with you on this. Thanks for continuing to choose Adit!
