What Is SendGrid?

Twilio SendGrid is a leader in customer communications. Our trusted, cloud-based email delivery platform helps marketers and developers send with confidence. We are trusted by over 80,000 global customers, big and small, to drive engagement and growth through their email program. In addition to our award-winning API, Twilio SendGrid's Marketing Campaigns offers powerful, one-to-many sending, straightforward segmentation, flexible and frustration-free campaign editing and actionable analytics.

Who Uses SendGrid?

Twilio SendGrid serves everyone from independent developers to enterprise level corporations. Anyone who needs to reliably send email from their application can use Twilio SendGrid.

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Reviews of SendGrid

Average score

Overall
4,2
Ease of Use
4,1
Customer Service
3,8
Features
4,1
Value for Money
4,0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Jose J
Jose J
CTO in US
Verified LinkedIn User
Market Research, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

One of the Best Email Delivery Platforms for any Business

5,0 2 months ago New

Comments: I have been using Sendgrid for more than 6 years, having great results. I totally recommend SendGrid to any serious business.

Pros:

SendGrid offers secure and certified email deliverability for my business professional email and email marketing needs. I have tested this and SendGrid SMTP relay service is accurate, and the email delivery certified to recipients' main inboxes.

Cons:

There are no cons with SendGrid. Just awareness for beginner IT specislists or software developers that they should hace at least the basic skills related to API's and mail server PHP settings.

Zeynel
Social Media Manager in Canada
Media Production, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

A Highly Reliable Email Delivery Platform

4,0 6 days ago New

Comments: Overall, I'm very pleased with SendGrid and would highly recommend it to anyone looking for an efficient, reliable email delivery platform. The user interface is easy to use and the delivery reliability is top-notch. The only downside is that the reporting and analytics features could be improved.

Pros:

I've been using SendGrid for a few months now to manage my website's email delivery, and I'm extremely satisfied with the results. The platform is incredibly reliable and I can always trust that my emails will be successfully sent. Additionally, the user interface is quite intuitive and user-friendly, making it easy to customize and manage emails.

Cons:

The only downside I can think of is that the reporting and analytics features are a bit limited compared to other email delivery platforms. There are some useful metrics such as open rates and click-through rates, but I would like to see more options for customizing and analyzing data.

naba
developer in Iraq
Information Services, 501-1 000 Employees
Used the Software for: Free Trial
Reviewer Source

good

3,0 2 months ago New

Pros:

You get to solve interesting problems.You can code your own applications.

Cons:

Job security.Autonomy.fast and easer than other

Mohamed
Lecturer in Algeria
Education Management, 501-1 000 Employees
Used the Software for: 1+ year
Reviewer Source

The Best Option for Email Marketing

4,0 2 weeks ago New

Comments: SendGrid is the best option that assembles a host of benefits in one place; its editor, analytics and reports, and particularly, its powerful feature to prioritize campaigns and increase performance let every business excels.

Pros:

SendGrid is the best option to boost your business ahead or rather your marketing emails; its detailed reports on clicks, opens, subscribers and even spam lets you revise or edit your campaigns and thus increase conversion. SendGrid is best known for its editor, which lets tailor your emails according your needs, both demographic or geographic.

Cons:

Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options compared to Mailchimp. I also did not like its pricing, which determines the quality of your SendGrid dashboard.

Morgan
Marketing Manager in US
Automotive, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

SendGrid - Email Campaign Platform

5,0 last month New

Pros:

I enjoy being able to easily create and customize email campaigns to fit the company's messaging and needs. It is easy to track metrics on how you're capturing your email audience, and how to make future changes.

Cons:

There are only minor issues such as formatting a campaign, sometimes the platform isn't as responsive as I would like it to be but this is rare.