Backstop
What is Backstop?
Backstop Solutions exists to help the institutional and alternative investment industry make the most of their time. Every minute matters in our industry, and we want to help our clients replace Read more their complicated task lists with streamlined business processes. We do this by bringing best-in-class, cloud-based productivity technology to asset managers and allocators alike, helping them better raise and retain capital, perform research and portfolio management, and service their key stakeholders. Read lessWho Uses Backstop?
Institutional investors: Funds of funds, endowments, foundations, pensions, OCIOs, family offices, and consultants. Alternative asset managers: hedge funds, private equity, real estate, and VC firms.
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Reviews of Backstop
Andrew
Backstop Review
Comments: The wide range of functionality is a good solution for various needs across different departments.
Pros:
This a good data aggregator for client information, history and data. The functionality servers a lot of different uses.
Cons:
The ease of use and custom reporting is not intuitive and locating specific charts and data sets can sometimes be difficult.
Verified Reviewer
Ready-to-use CRM with sensible extensibility
Comments: A cloud-based CRM to centrally store business contacts, collaterals, qualitative and quantitative data and share amongst different departments. Combing Report Builder, Excel Toolkit and API allows end-users to self-serve business intelligence.
Pros:
Backstop hits the sweet spot between features and extensibility. Out of the box, the platform meets 70-80% of our business requirements. Our firm fortunately has the know-how to use API and Excel Toolkit (ETK) to cover the last mile. Most importantly, the product team listens to its customers and continually enhances the platform based on our input. You would unlikely get such feedback loops from the likes of Salesforce, Oracle or Microsoft.
Cons:
Compared to a CRM startup that has unlimited flexibility to innovate, Backstop may seem more mature and risk-averse. The UI/UX seems a little dated, and mobile-responsiveness and mobile app have room for improvements. The labeling of different data entry screens should be more standardized as well.
Verified Reviewer
Mostly for reporting, needs improvement on analysis
Comments: Experience is overall positive, although the company does have serious issues that it needs to address to compete with other investment analysis softwares that exist. Interface / plugins need work.
Pros:
Strong in terms of accounting and tracking capeabilities
Cons:
Interface is dated and it is not very strong on the investment analysis side. Comparability / plugins in excel often cause issues
Grace
Backstop Review
Comments: Backstop helps us successfully organize all of our investor information in a way that is easy for everyone to access. Looking up information about investors and their accounts is a quick process now.
Pros:
Backstop is intuitive and easy to use.
Cons:
The reporting features sometimes seem a little complicated.
Backstop Solutions Group Response
4 months ago
Hi Grace, thank you for your feedback! We are happy to hear that Backstop is intuitive and easy to use. We have flagged your comments about the reporting features for our product team to review and consider.
Lubna
Backstop - CRM Review
Comments: I like Backstop and it's important for our team to function. I like the portal usage for our clients. We can maintain all our files/info on one system and publish it for client visibility.
Pros:
User friendly. easy to customize reports and fields. I like the formula functions on the reports. Pages also a +.
Cons:
The time it takes to run accounts reports and some limitations they have on not being able to customize their performance review sheet or their decks.
