SimplePractice
What is SimplePractice?
The all-in-one practice management solution for private practitioners. Practitioners who switched to SimplePractice spent 35% less time on scheduling each week. Maximize your availability by giving Read more clients the option to request appointments online. Send paperless intakes and insurance forms. Reduce no-shows with unlimited appointment reminders. Focus on clients while SimplePractice does the rest. Sign up for a free, 30-day trial today to try it out for yourself. Read lessWho Uses SimplePractice?
Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.
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SimplePractice
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Reviews of SimplePractice
Amanda
Alternatives Considered:
Simple Practice saved me!
Comments: Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.
Pros:
I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.
Cons:
Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.
SimplePractice Response
3 years ago
Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice
Irish Joy
Simple Practice Review
Comments: Very good experience. Despite having some issues with this platform, still, simple practice is helpful for my everyday work.
Pros:
Simple Practice is easy to use and super reliable. I can manage everything in one place like client management, billing and other related transaction.
Cons:
No immediate phone support to customers.
SimplePractice Response
4 weeks ago
Hi Irish, Thank you for your review. Just to clarify, we do offer immediate phone support. You can access it by clicking on the ? icon in your account > Ask Questions > No > Contact Support > Call a Specialist.
Darleena
Alternatives Considered:
WISH it would of been what I wanted and expected. Sadly disappointed.
Comments: I believe they grew to fast and forgot about providing customer service to there providers. I had to leave because the EHR softeware was useful but no answers to questions or needs what not acceptable form of business for me.
Pros:
I liked that they are HIPPA COMPLIANT and Affordable.
Cons:
Unfortunately, the ability to reach anyone is very challenging. This inability to talk with a real person cost me financially because I was not able to verify insurance information or even find out where my payment went. In some cases I was not able to get paid for the services I provided. HUGE DISAPPOINTMENT>
SimplePractice Response
last month
Hi Darleena, Thank you for sharing your feedback. Just to clarify, we do offer multiple ways to receive live support. You can either call our Customer Success Team team, or connect with them via live chat. Additionally, if would like to set up a live video call with a team member, you can create a Help Request and request a call. All of these options can be reached by clicking on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request. -Sara
Christi
Alternatives Considered:
Reliable, but pricey
Comments: Consistent, reliable, but feels like I’m on my own when I encounter questions/issues.
Pros:
Everything is in one place, and easy to use. The platform is reliable (I don’t use the telehealth feature), and straightforward.
Cons:
That I have to pay the highest tier price simply because I wanted to keep calendar syncing. I don’t use the telehealth, and everything else was available under the mid tier price. Also, you can never actually talk with customer service, everything has to be searched in their FAQ sections.
Erica
Great software for beginning private practice owner!
Comments: So far I am happy with my overall experience!
Pros:
I loved I was able to use my logo and customize all my paperwork for speech therapy services.
Cons:
I do think the calendar sync should be offered at the lower tier price. $69 is on the higher end of pricing compared to other similar software companies and we shouldn't have to pay extra for the calendar sync feature.
