Identifix
What Is Identifix?
Diagnostics software that helps professional automotive technicians identify and fix problems faster than factory flowcharts. Read lessWho Uses Identifix?
Cloud-based diagnostic tool with integrated shop management which helps professional automotive technicians identify and fix problems, track inventory, produce reports and more.
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Reviews of Identifix
Chris
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One valuable tool
Comments: Identifix is a great tool to add to your toolbox. The way it can help on some of those odd issues outweighs the cost of the subscription.
Pros:
Identifix directhit is very easy to use. It is a great tool to help diagnose problems. With all the user submitted data it can be very helpful.
Cons:
Navigating the service manuals section can be not as easy to navigate compared to other products. Not a deal breaker
Jim
Information and more
Comments: Ease of use with a quick, accurate symptom based search function provides me with possible solutions and the required test procedures to confirm a suspicion. Saves time and increases the accuracy of a repair.
Pros:
The program gives me the ability to quickly identify pattern failures that may lead to a solution for a problem on a vehicle. Symptom search works well and minimizes search time. Test procedures, component information, wiring diagrams, TSB’s and recalls are all listed with the symptom to further increase ease of use and minimize wasted time searching for each item individually. Sending a request for help within the program for assistance finding information is excellent. The help desk personnel who respond to help requests are prompt, helpful and very nice to deal with.
Cons:
Parts and Labor Estimator fails to meet my needs. Searching for parts or labor functions sometimes fails to supply required information or results supplied are inaccurate. Maintenance schedule fails to display labor functions in a uniform order and mixes “Inspect” functions with “Replace” functions. Other maintenance schedules present all “Inspect” functions followed by all “Replace” functions which streamlines preparation leading up to the actual work by allowing me to see all items that need replacement and order parts accordingly before the tech receives the job.
Bryan
Alternatives Considered:
Complete Repair Information
Comments: It was okay, it would work for anyone but did not have a good experience with customer service.
Pros:
Identifix had most the information we needed in the moment.
Cons:
Compared to Alldata they seem to have the same information with worse customer service. On hold forever. Would say Mitchell1 is superior to both.
stephaney
EVERYTHING..... ALL IN one place
Comments: Overall I LOVE it. My personal productivity has gone through the roof. Which helps my techs get their productivity up. And that means making more oney all around!
Pros:
I LOVE Identifix. I no longer have to open half a dozen different windows to find information I need. I can find cars that have had the same issue, how to test that issue, diagrams and wiring for it and a list that shows what the most common fix is for that issue. ALL IN IDENTIFIX....GREAT PROGRAM
Cons:
There are a couple things that could be a little easier. Many times specifications are not listed under SPECIFICATIONS. I have to search for them under testing info. It should be easier to find fuel pressure.
Patrick
Alternatives Considered:
Super helpful tool for small repair shop
Pros:
Identifix has saved us lots of money and time by helping pinpoint troublesome vehicle’s maladies. Identifix has paid for itself many times over.
Cons:
The overall interface is a little “busy” but after getting used to it, it became pretty seamless.
