Cliniko

Best Software for Managing your Clinic

Comments: I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use. Very user friendly. Archived patients are still accessible and software has been very reliable. A high recommendation for this one if you are in the market for a clinic management software.

Pros:

Easy to navigate in, I like the staff dashboard - great way for staff to stay in touch (a question or even wishing someone a happy birthday) it creates decent reports for my marketing in regards to referral sources

Cons:

I wish there was more in depth reporting options or trends notifyer

Great Company. Great Customer Service. Great Product

Comments: I loved Cliniko when we first adopted it and I love Cliniko even more now. The simplicity of operation and the ethos of the company leave their competitors behind. In the last 6 months they’ve brought lots of new and really useful features to the system at no extra cost. Our team members are happy, our patients are happy and I’m happy.

Pros:

Cliniko is very easy to set up and use. I didn’t realise just how easy until I tried a couple of their competitors. I’d been unhappy about one main issue regarding time slots. This led me to look at alternatives and I realised I had to stick with Cliniko. The system is so simple to use in comparison to other systems (a couple of the others made my head spin). One can install Cliniko and be using it effectively an hour, or so later. Not only that, but the company ethos is admirable. They’re very clear about they’re pricing, when other companies insist upon lengthy telephone discussions before they’ll let you know a figure. If you have a problem they reply quickly and it feels personal. When Covid-19 reared its head they were really helpful towards our business and they used the time to bring in a number of new features that have taken the platform to another level.

Cons:

We still have a time slot issue, but the company is helping us with it. I’ve realised that compared to the multiple issues I found with comparable systems, this is not such a big deal.

Good program overall

Comments: Overall Cliniko was a good program with a lot of great features

Pros:

Easy to learn, pretty intuitive, good tech support

Cons:

It would be nice if they could come up with some way to allow only existing clients to use the online booking system (such as a login only for those that have seen you before)

Brilliant software package

Pros:

Very easy and intuitive to use - good value for money

Cons:

Can’t think of any. I have been very happy with the product.

User Friendly

Comments: It really makes my life easier and manageable in timings when we are talking about booking of clients. I love how the system works easier even for the beginner, because it is very easy to understand.

Pros:

I like the fact that it is very easy to use in terms of booking an appointment for the client. Very minimalist that you don't even need to select plenty of options when booking a client nor selecting a therapist.

Cons:

I think the least is the messaging sections, though we know its absolutely amazing that we get that thing on CLiniko, however, I don't used that section on a daily basis.