ClockShark
What Is ClockShark?
ClockShark is the leading mobile GPS time tracking and scheduling software built for field service and construction businesses that want a simpler way to track employee time, run payroll, and Read more understand job costs. Over 9,500 companies and 100,000 field service & construction professionals have replaced the hassle of paper timesheets with software that makes it easier to run their business and keeps accountants happy. Don't take our word for it, start a free trial today! Read lessWho Uses ClockShark?
Construction, field service, and franchise companies that want to get rid of paper time sheets, but most time trackers aren't built for their industry. ClockShark is built for you!
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Reviews of ClockShark
Ina
Amazing time tracking software!!!
Comments: I would recommend ClockShark to anyone who is looking for a great time tracking solution!
Pros:
ClockShark is the best and one of a kind time tracking software I have ever used. It's easy to use and has all the features that I need. Also integrates well with my favorite project management software. ClockShark has allowed me to increase my productivity and focus on what matters most - growing my business!
Cons:
some small bugs and errors nothing serious...
tamer
Alternatives Considered:
One of the most important tools for your company success
Comments: You want to save time and accomplish alot of works and manage your company successfully from A to Z from following up on employessand reports and payroll and over time and work location and working hours then you need clock shark .
Pros:
It made me identity the experienced and active workers that accomplish alot of work in ashort time by tracking time and business and there fore you can achieve alot of profit. It made work easier than before when making reports and payrolland additional working hours and thus the owner of any company can manage at successfully
Cons:
It needs educational videos that show how to use the existing features with all the skilland experience of any novice company owner if the person dose not know how to use the application he will not achieve full benefit from it . There is no arabic version as there are many arab business owners who can not use english spplication
Toni
Terrible!
Comments: This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.
Pros:
The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.
Cons:
There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.
ClockShark Response
2 years ago
Hi Toni, thanks for your feedback and sorry to hear that ClockShark was not a good fit for your company. I've reviewed your account and the history of communications with the support team and your account rep. It seems that there were indeed some features that were particularly important to your company, that we did not have. I understand why this would be frustrating. As the CEO here, I'd like to go on the record though to state that as far as I can tell, nobody on our team failed to reply to you at any point and I do find extensive conversation history where our team worked closely with you to do our best to explain how things work, what the possibilities are, and confirm that we'd pass along your feature requests for consideration by the product team for possible future implementation. We wish we could build every feature every customer wants, we truly do. Unfortunately it's not possible. Regardless, I apologize for anything we did to cause you to feel bad about the experience.
Nick
Residential Home Builder / Remodeler
Comments: Very satisfied with Clock Shark
Pros:
We choose Clock Shark because of the GPS tracking; employees don't get paid if not on the clock and if they are on the clock we can tell exactly where they are and where they went.
Cons:
It's a bit glitchy on cheap phones. Often signs your employees out if they leave the geo-fence without switching to a task that allows them to leave the project.
Don
ClockSharp offers outstanding results and benefits for our company
Comments: Since we began with ClockShark we have realized improved employee performance and reduced lost employee time. We use the program to monitor time on task to improve billing and invoicing for services
Pros:
ClockShark is very easy to use and makes training new employees simple. We appreciate the fact out employees have multiple options to access the program in office and in the field. We also are highly impressed with the customer services ClockShark offers us. Their staff are highly skilled and provide immediate service when we have needed technical information and assistance with the program.
Cons:
Honestly, we have very little to say negatively about ClockShark and their service. We have used other software to manage our employee timesheets and we have been highly satisfied with their program and services over others we used in the past. We doubt we will make any changes in the future.
