AvidXchange
What Is AvidXchange?
AvidXchange automates invoice and payment processes for mid-market businesses. With over 1,500 employees supporting 7,000+ customers across North America, AvidXchange processed approximately 53 Read more million transactions with over $145 billion in spend under management in 2020 and has paid more than 700,000 suppliers through its network over the last five years. Read lessWho Uses AvidXchange?
AvidXchange has customers in nearly every B2B industry with special focus in Real Estate, HOA, Construction, Banking, Hospitality and Healthcare and Social Services.
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Reviews of AvidXchange
Omikka
Awesome for invoice tracking and AP
Pros:
Very easy to set up and use, great customer service. Quick and easy to learn.
Cons:
Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.
Ella
Alternatives Considered:
CPA review for multi entities billing process
Pros:
store data and API filters and internal customer inter support - we value the support and continue education of the product
Marty
Back up
Pros:
Time stamp on the transactions, no need to mail checks anymore. many other products can do the same.
Cons:
you are not able to save the image of check in batch. for you to keep copy of the check, you have to save one by one. And Avid is not able to do it for you after you terminate the service.
Anne
Avid review
Pros:
The integration team, customer service and their response time has been great!
Cons:
It would be great if multiple pages could be sent at a time and only select the pages you need for a specific invoice. It is quite time consuming to integrate with MRI's old HAB software. It's quite a bit more time consuming.
Calyn
Alternatives Considered:
Great Product but needs better support.
Comments: AvidXchange is a great software for payables processing however when you have issues the support team is not great to work with, I have been considering adding the payment processing but keep hesitating because of poor support.
Pros:
This product saved us from having to hire additional employees when we expanded. Saves me a lot of time and makes audits so much easier.
Cons:
I feel like the reporting portion could be improved but overall a good system
