HotSchedules
¿Qué es HotSchedules?
HotSchedules proporciona una plataforma operativa basada en la nube, así como soluciones y servicios de asistencia, para los sectores de la gastronomía, el comercio minorista y la hostelería. El Leer más paquete de productos HotSchedules posibilita que propietarios y operadores planifiquen el horario de los empleados en todas las sucursales, hagan un seguimiento del tiempo y la asistencia, supervisen el desempeño comercial y administren las operaciones diarias. Con la aplicación móvil nativa HotSchedules, los empleados pueden consultar sus horarios, tomar y dejar turnos y solicitar tiempo libre, todo con el teléfono móvil. Mostrar menos¿Quién usa HotSchedules?
Con más de 2 millones de usuarios, el paquete de software HotSchedules está diseñado para empresas de tan solo cinco empleados y hasta organizaciones empresariales de múltiples tiendas y franquicias.
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Opinones de HotSchedules
SEAN
Great for scheduling staff in the restaurant industry
Eldridge
Your Schedule On The Go!
Comentarios: Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!
Puntos a favor:
I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!
Contras:
I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.
Usuario verificado
Great tool to schedule your employees
Comentarios: Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.
Puntos a favor:
I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.
Contras:
Constantly changing the format. Right after I'm used to one they changing it again.
Jeffrey
Alternativas consideradas:
Good product
Comentarios: no issues.
Puntos a favor:
We used this for scheduling for a 6-story, 24hr restaurant/bar concept 1 block off of the main tourist area of downtown Nashville. It worked well in pretty much all areas of concern.
Contras:
We did not run into any issues of note with this software.
Darla
hotschedules review
Comentarios: It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made.
Puntos a favor:
Requests off, availability, blackout dates, staff communication sections. The app works great for everyone.
Contras:
No ease of use when making the schedule - autocorrecting number entries constantly, schedule templates aren't what I need, schedule report is difficult to read.
Respuesta de HotSchedules
hace 6 años
Hi Darla! Thank you for reaching out and providing feedback for us. We're sorry you're having a hard time navigating the scheduling templates. These articles may be of use to you in better explaining the process of scheduling using custom and blank templates and auto-scheduling! https://help.hotschedules.com/hc/en-us/articles/215565977-HS-How-to-Use-the-Autoscheduler https://help.hotschedules.com/hc/en-us/articles/218955327-HS-New-Scheduler-Generating-Templates- https://help.hotschedules.com/hc/en-us/articles/222579107-HS-Templates-and-the-New-Scheduler If you are still having issues, please contact customer care for assistance! https://help.hotschedules.com/hc/en-us/articles/222476127-Contact-Us-Customer-Care-Support-
Ryan
The best in the business!!!
Comentarios: Pay the money, reap the rewards, save time and be on the floor with your team where you should be!
Puntos a favor:
RELIABILITY!!!It never goes down, support is always helpfulBest scheduler features in the gameTemplates for quick entry are great weekly startersColor coding makes my life so much easierTransparency, every stroke documented
Contras:
Takes getting used to and learning as it is complex software but get hot keys down and you've got it! Make sure you have a fairly beastly computer...it's a lot of real time processing.
