Crew Control

Nimble and Communicative

Comentarios: [SENSITIVE CONTENT HIDDEN] has been nothing be amazing. He is constantly updating and improving. The amount of changes that have happened since I started using the program are insane. If you have an idea, a question, or a change or a better way of doing things, you can just reach out, and he will either walk you through the process, update the program, or figure out a better way to solve the problem.

Puntos a favor:

I can see all of the jobs that I have, drag and drop them into the slots they need to go. It lets me have an eagle-eye view of the work that needs to be done, and with ease (on both desktop and mobile) plant that job where it needs to be. I can update on the fly, and dispatch quickly, and the changes are immediate. The crew doesn't get bogged down with notifications, the new schedule is just automatically on their devices.

Contras:

Like all programs, they are only as good as the information you enter. It was timely entering all of our customer's jobs, but they solved the issue of having to enter all the individual customers by allowing you to pull from Quickbook's; so, that saved us a ton of time, and with their recurring job feature, you can set it and forget it on weekly/monthly/etc jobs. l

Crew Control Review

Comentarios: Our organization is much more productive and organized thanks to Crew Control

Puntos a favor:

Organized, professional way to communicate with our crews and direct individuals to where we need them. Very user friendly and convenient.

Contras:

It would be beneficial to have more friendly reminders for the guys to remember to clock in/out of a job, like a reminder text that they haven't done it after the estimated amount of time designated. Testing ability or troubleshooting options for the employees that simply do not receive the text messages.

Great program

Puntos a favor:

Schedule works great. Works well in mobile devices.

Contras:

Invoicing/billing is very time consuming.

User Friendly Software

Comentarios: When i made first contact with the company there was never a time that I felt pressure to purchase. I loved the fact they truly want to hear my feed back. The personal attention and feed back was priceless. This company truly knows Landscapers/Snowplowers needs and the functional system needed to run a successful day with multiple crews and hundreds of Clients.

Puntos a favor:

I like how simple the software is to use. There was less than five minutes of training with our employees. I liked the fact that we did not have to purchase any equipment all we have to do to dispatch is to send a text message to the crew leader's own cell phone and they would have their work orders for the complete day. I like the fact its in real time so you can see what your crews have completed through out the day and you can add and take away work order through out the day as changes come in. I don't have to interrupt our employee's production to discuss change in their day the software does all that for you.

Contras:

I can not think of one thing about the software that I dislike.

Game Changer!

Comentarios: Routing, Scheduling, seeing jobs completed and billable before the crews even punch out for the day.

Puntos a favor:

The software has been wonderful for scheduling and routing. It has also streamlined the billing and works seamlessly with Quickbooks. It allows us the ability to look at the schedule and move jobs around which the crews can see from their device also. I have tried other software programs in the past and this one has been by far the easiest to use. For us, this has been great. The tech support is like none other I have ever experienced. Emails have been returned within minutes. Phone calls are ALWAYS answered. Constantly updating the software from feedback from users.

Contras:

Nothing that we dislike at all. I wish we would have purchased sooner!