Neon CRM

Z2 System's NeonCRM - "Yes, it's right for you and your organization."

Comentarios: Almost 4 years ago, when I considered which contact/donor relations management software platforms I was going to use for the ministry, here are a few of the things I was looking for: 1. Expandability (Will the system grow with us as we need it to without paying for what we don't need?) 2. e-Commerce - Are the e-commerce functions user friendly? Are they secure? Does it have integrated merchant service capabilities and can it seamlessly integrate with the database/account management capabilities? 3. Can I easily segregate, query, and manage contacts/donors? Can I track all of our touches with our contacts/donors and view them in one place/interface? 4. Do the front-end functionality components make it easy for our contacts/supporters/donors/etc. to communicate and do business with us? 5. Can we easily integrate our CRM communication/outreach/events/etc. into our existing website, social media, and vice versa? I was pumped when I got a "Yes" answer to all of the questions above from the team at Z2 Systems about the NeonCRM.
I have extensive experience with some of the larger CRM providers and their products. I can say that without a doubt, the NeonCRM system is as functional, robust, expandable, and overall as capable, right out of the box, as systems costing 10 to 20 times as much. Clients are not hit with additional charges for modules that should already be included in the overall package. With regards to customer service and the company's employees and management actually listening to the customer and making adjustments to the system in order to meet the needs of the customer, Z2 Systems blows everyone else away. Coupled with its available seamless and cost-effective merchant services account integration partners, NeonCRM is a great option for any size organization and budget.

Easy to use, helps me stay organized

Puntos a favor:

Neon CRM is very easy to use. They provide a great academy to walk you through their system which was a great help when I first started using it. I like that reports are easy to pull, I can quickly update donor information or add a donation, and I LOVE that I can send emails to our supporters right from Neon CRM.

Contras:

There are a few small technical things I would change with the Email Campaigns, mostly related to how the emails appear when opened in Outlook. But, this is not enough of a problem for me to want to change the way I send emails.

Neon I think so

Comentarios: I love it it keeps everything running smoothly

Puntos a favor:

I loved that I can do my in boarding and keep track right from the get go!

Contras:

A lot of notifications for stuff I don’t use.

Neon CRM is really helpful for my small startup

Comentarios: Neon CRM is a superior CRM system. It is intuitive, fast and easy to use, especially with all the integrations it offers. I highly recommend Neon CRM!

Puntos a favor:

I am a long-time user of Neon CRM and I have to say, it has been a blessing. It's made marketing so much easier and I've been able to get just as much work done in half the time. It also has a fantastic customer service team who are always there to help when I'm stuck on something or need advice.

Contras:

Neon CRM is the best CRM I've ever used. It's got a great user interface, a feature rich marketing automation suite, and an easy-to-use customer contact list. Every day I'm grateful for how it helps me manage the customer relationships I have with my clients.

Learning curve - but worth it!

Comentarios: Our overall experience with Neon CRM has been positive. I am excited to use the software creatively to diversify our revenue, and grow our social impact. Neon CRM was the exact "next step" we needed.

Puntos a favor:

I love the diverse capabilities of the NeonCRM software. We have been able to apply it in multiple areas to grow our small non-profit.

Contras:

The least favorite part of NeonCRM has been the learning curve and ease of use for a few of our employees. Most of our team is 20-40 years old, and are used to different work flows on other applications. Biggest areas of work flow issues are in the email feature and website form set up.