Tookan

This is an awesome for taxi booking

Comments: I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Pros:

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Cons:

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Great plataform!

Comments: I use tookan as the point of sale system for my business.

Pros:

I like to have my shipping information on a single platform and have quick communication with my client.

Cons:

Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.

Alternatives Considered: Zapier

Reasons for Switching to Tookan: for the sms and map settings

Horrible for anything useful, OK for a very small business with limited needs

Comments: It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.

Pros:

The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features

Cons:

Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue. You ask service to help out and they'll "get to it". They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do that. If you can't integrate with something, just don't lie, be honest, and say "No we cannot do it" like how Onfleet said they can't. Don't just write on your website that you have all these features and integrations as a way to draw customers in, it pisses off your customers. The booking forms? Barely even works half the time. Today, the map feature stopped working....THE MAP. The most basic thing. I was like okay fine I can at least input my customer's orders in manually, by myself, but I can't even do that when the address field can't recognize an address!!

Alternatives Considered: Onfleet and OnTime 360

Reasons for Switching to Tookan: It was the first one I looked at

Routing Software works well

Comments: excellent

Pros:

It's ease of use and the ability to set various filters to scale the routing based on time or distance.

Cons:

I added the ETA routing but it did not account for traffic when providing the times for arrival.

Incredible team support and perfect software

Comments: I am having an e-commerce and on-demand delivery company. The software is up to my expectation.

Pros:

The company staff are friendly especially [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They have been of great help to my company. The scalability of the software is another good feature though limited.

Cons:

The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better. The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with [SENSITIVE CONTENT HIDDEN] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact