What Is Playbook?

The world's most comprehensive, mobile optimized sports and youth activity registration platform. Setup registration in 1 minute for any type of sports or youth activity event, program, or membership with nearly unlimited customization and deep integrations with advanced marketing and analytics, statistics for any sport, and mobile apps for your staff to manage your participants on site. Access advanced back-end reports complete with automations for over 20 common workflows.

Who Uses Playbook?

We serve any sports or youth activity provider. Including teams, leagues, camps, fitness, events, class and lesson based organizations, and facilities.

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Reviews of Playbook

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
87%
4
10%
1
3%
Sam
Director of Marketing in US
Sports, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great For Youth Sports

5.0 3 years ago

Comments: Overall very happy

Pros:

Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.

Cons:

All of the free marketing tools that are included are a great value

Andie
Instructor in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great for Managing Schedule and Booking Classes

5.0 3 years ago

Comments: The software was not too bad to set up. They have a very good support team and they're very responsive to any minor issues I've had. Pretty happy w them.

Pros:

Easy to post classes , events, and memberships.

Cons:

I really have had no significant issues with the software.

Elliot
President in Canada
Recreational Facilities & Services, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Do not use

1.0 3 months ago

Comments: I had a terrible experience with this company and am in the process of evaluating legal action.After we decided to use this product and paid for it, as we got deeper into the details it was determined that this would not be a good fit. They sold us on capabilities that turned out not to be available.We paid upfront as they really sold us on their product, and when we realized that it could not meet our needs we decided not to move forward.It is certainly our fault that we were sold on it and paid upfront, but clearly the management - from the [SENSITIVE CONTENT] all the way to the [SENSITIVE CONTENT] and [SENSITIVE CONTENT] in sales, sold us a lie.They give a very good appearance of being a customer oriented company but clearly they are not. Do not be fooled, stay away from this company.

Pros:

We selected this company prior to deciding it was not a good fit.

Cons:

We selected this company prior to deciding it was not a good fit.Please see the overall experience section.

Garry
Director in US
Sports, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Call playbook Review

5.0 3 years ago

Comments: Great

Pros:

Loved the status and registration plus the colir

Cons:

How fast it move and plus the style of site

Chris
Training director in US
Sports, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Lots of Great Youth Sports Features and Simple to Use

5.0 3 years ago

Comments: They're a great company. They always answer the phone and they're very nice people.

Pros:

It has a lot of great features that help us generate more leads while growing our email database faster. it's very easy to use.

Cons:

It has a lot of capabilities that are beyond what we need.