What Is Jamf Pro?

Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.

Who Uses Jamf Pro?

Jamf is committed to enabling IT to empower end-users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software.

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Reviews of Jamf Pro

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.7
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
29%
3
2%
1
0%
Daniel
Daniel
Customer Success Manager in US
Verified LinkedIn User
Individual & Family Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

the best MDM for Apple devices

5.0 3 years ago

Comments: using to manage multiple iPads at multiple locations and keep software up to date

Pros:

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons:

a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

Doug
Director of Technology in US
Publishing, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

If you use Macs in your organization Jamf Pro is the right tool

5.0 last year

Comments: Our staff have limited computer skills and often get themselves in trouble (phishing, malware, etc). Jamf Pro allows us to protect them from their mistakes. We do not give Admin access but do provide most software they might want in Self Service. We can also take care of the updates and installs for them so they just use what they need.

Pros:

The way it integrates with Apple systems like DEP and VPP make it a truly unique product. Apple has created a secure "walled garden" for their hardware. Jamf is the only tool of its kind that has access into this walled garden. Being able to buy a Mac from our custom Apple store, ship it to a user, and have them set it up with Jamf...all without IT ever needing to touch the device...is amazing. It can do just about anything else you need it to: install software, block software, update software, set security settins, remote lock, remote wipe, notify users of important events, and of course much more through Self Service.

Cons:

It is a very robust tool, but you need to know how to use it. Many of the best features you do need to set up and build out. That can require some scripting or other technical details, or some administrative steps to work out with Apple and your local business representative. However, it is all very possible and you will get there.

Kalyanchakravarthy
Administrator in US
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Modern Management for MAC

4.0 last month New

Comments: Easy to use and easy to deploy software enroll mac books

Pros:

easy to use and easy to deploy software enroll mac books

Cons:

full control is not available. like remote management of mac. wipe and clean of device is not available

Mike
Senior Specialist - Web Content in US
Consumer Electronics, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Terrible User Experience - Would Not Recommend to Admins and Companies

1.0 3 years ago

Comments: I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros:

Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons:

The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

Verified Reviewer
CTO in Nigeria
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Legendary #1 Mobile Device Management Suite in the globe

5.0 2 months ago

Comments: Innovative platform for device management.Easy to implement and deploy.Hassle free in authenticating users and devices.Excellent solution for device inventory management.

Pros:

Device management ,Single sign on, Patch manament,Inventory management,Authentication management

Cons:

User interface feature should be improved.Approving device should be improved.