What Is GetResponse?

GetResponse, a simple-yet-powerful marketing automation software, has more than 20 years of experience empowering businesses to garner tangible results. Along with 24/7 customer support available in eight languages, GetResponse features more than 30 tools: email marketing, website builder, conversion funnel, marketing automation, live chats, webinars, paid ads, and more.

Who Uses GetResponse?

We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.

Where can GetResponse be deployed?

Cloud-based
On-premise

About the vendor

  • GetResponse
  • Located in Gdansk, Poland
  • Founded in 1997

GetResponse support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Arabic, Brazilian Portuguese, Chinese, Danish, Dutch and 23 others

GetResponse pricing

Starting Price:

$19.00/month
  • No free trial
  • Yes, has free version

GetResponse has a free version and does not offer a free trial. GetResponse paid version starts at $19.00/month.

Pricing plans get a free trial

About the vendor

  • GetResponse
  • Located in Gdansk, Poland
  • Founded in 1997

GetResponse support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Arabic, Brazilian Portuguese, Chinese, Danish, Dutch and 23 others

GetResponse videos and images

GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.
View 6 more
GetResponse video
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.

Features of GetResponse

  • AB Testing
  • API
  • Alerts/Notifications
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Channel Management Software
  • Click Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Dashboard Software
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Event Triggered Actions
  • Form Builder
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Engagement
  • Lead Management Software
  • Lead Qualification
  • List Management
  • Marketing Automation Software
  • Media Library
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Pre-built Templates
  • Publishing Options
  • ROI Tracking
  • Real Time Editing
  • Real Time Notifications
  • Reporting/Analytics
  • SEO Management
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Social Marketing
  • Subscriber Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Website Visitor Tracking

GetResponse Alternatives

Turn passive prospects into loyal customers with easy-to-use email marketing and automation tools and live 24/7 customer support.
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SaaS designed for medium and big companies. A powerful but also easy tool to manage user behavior and email marketing actions.
Web-based website marketing platform that helps businesses in generating leads and sales through customizable tools.
Free lead funnel for tutors designed to capture student prospect information and create a customer base to send offers to.
Over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.
130,000+ customers in 170 countries use ActiveCampaign to automate their marketing, from contact management to email personalization.
PowerPoint is a Microsoft on-premise presentation solution that lets professionals create, edit and share slides with external members
An email marketing solution with features to create subscribers, lists & campaigns, reports, administrative & customer tasks, and more.

Reviews of GetResponse

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
4.1
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tolu
Tolu
Digital Marketing consultant in Nigeria
Verified LinkedIn User
Internet, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Surely the best email marketing app for internet marketers

5.0 7 months ago

Comments: I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Pros:

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.

Cons:

I do not have any issues using this software. It has worked perfectly for my purpose so far.

Alternatives Considered: ConvertKit, Kartra, Builderall, and Sendlane

Reasons for Choosing GetResponse: Cost less and does just as much or even far better than they do

Switched From: ClickFunnels, Builderall, and AWeber

Reasons for Switching to GetResponse: Better pricing, better features, better support.

GetResponse Response

6 months ago

Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Favour
Favour
CEO in Nigeria
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

All in one marketing automation software for businesses

5.0 3 weeks ago New

Comments: I've really had a lot of great experience with this software, it is my most preferred software for creating landing pages, websites, forms, funnels, autoresponder, marketing automation, basically all my business needsI highly recommend this software to all businesses either startups or big brands. Very nice software

Pros:

I love practically everything about this software but some of the major things I love about this software is1) I love the UI design of this software, everything is organized and it is very easy to use.2) I really love the landing page builder, it is easy to understand, no complications, everything is self explanatory. I also love the fact that there are various landing page templates to choose from.3) I love how I get to create my own email templates and I love the A/B testing feature, this helps to know what email template works and converts best.4) I love how inexpensive the paid plan is and how, even though it has a lot to offer, it still has a free plan, I also love how long term the free plan is and how the free plan isn't limited to few features.I love a lot of things about this software but I can't list them all out, so I'd just say this is my go to business automation software

Cons:

I don't really have much I dislike about this software except for the fact that the free plan is allowed to create just one landing page, I really wish it could be increased to 2 or 3

Verified Reviewer
Marketing Specialist in Taiwan
Verified LinkedIn User
Electrical/Electronic Manufacturing, 5,001-10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

THE SERVICE IS SIMPLY UNRELIABLE

2.0 2 years ago

Comments: 5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess) 6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate. 7. There is a limit of 3 speakers. 8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient. 9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.

Pros:

Nice e-mail marketing tools and wide choice of templates.

Cons:

We purchased MAX account for 3 months. 1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule. 2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions). 3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential. 4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)

GetResponse Response

2 years ago

Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at [email protected] -Taylor

Eric
Eric
Content Creator in UK
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

GetResponse Review

5.0 2 months ago

Comments: My overall experience has been impressive, this is by far the easiest and feature-loaded marketing software that I have used.

Pros:

I like the simplicity and also the fact that it is drag and drop and there are so many premade templates to choose from.

Cons:

The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay. Anyways, good things don't come cheap.

Alternatives Considered: MailerLite, Sender, SendPulse, and Mailchimp

Reasons for Choosing GetResponse: Because it is a lot easy to use

Switched From: Mailchimp

Reasons for Switching to GetResponse: Because of the drag and drop feature and also the templates.

GetResponse Response

2 months ago

Hi Eric, Thanks for the review! We're happy to hear your overall experience has been impressive. Thanks for choosing GetResponse :) -Abbie

Festus
Festus
Digital Marketer in Switzerland
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Awesome Email Marketing Software !!!

5.0 2 months ago New

Comments: it simplified our entire email marketing campaign and automation

Pros:

1. able to create multiple forms2. create a complete email marketing campaign sequence3. it is able to track and analyse email marketing campaigns4. i can create landing pages

Cons:

some features in the form builder are premium i suggest it should be free

Alternatives Considered: Mailchimp

Reasons for Choosing GetResponse: the tool was complex so i needed a more easier tool

Switched From: Mailchimp

Reasons for Switching to GetResponse: it has a complete tool needed for a successful email marketing camapaign

GetResponse Response

2 months ago

Hi there, Thank you for taking the time to write a review. We're so glad you're loving the GetResponse platform and our email marketing features! Jack