CDK Drive
What Is CDK Drive?
CDK Drive is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation, and heavy equipment industries. Focused on enabling end-to-end, omnichannel Read more retail commerce through open, agnostic technology, CDK Drive provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America. Read lessWho Uses CDK Drive?
Designed for auto, truck, marine, motorcycle, heavy equipment, and recreational vehicle dealers across North America.
Not sure about CDK Drive?
Compare with a popular alternative
CDK Drive
Other great alternatives to CDK Drive
Reviews of CDK Drive
Shane
Easy to use
Comments: East to multi task and has great report generator.
Pros:
I love that you can switch easily from task to task. When constantly multitasking it makes it easy to move from one item to another.
Cons:
The only concern is you have to pay for any kind of changes that you have to make to forms. It just seems like every little thing is an extra charge.
Verified Reviewer
A Robust System
Comments: I use CDK Global on a weekly basis to support my customers, and I have found that it is the most user friendly tool out of its competition.
Pros:
I specifically like case management section in DealerSuite, I can quickly search all of my open cases by a specific date range, or just all of my cases since I started using the software. Additionally, once you click on a case to review it, CDK does a great job of neatly organizing the case notes in a manner that creates a simple environment that is easy to read. Their support is extremely helpful and everyone I have worked with their truly seems to want to help resolve your issue, and also recommend more efficient ways at tackling tasks in the system.
Cons:
The only difficulty I have with this software is that it is only accessible via Internet Explorer. As an employee of a company that uses Mac products exclusively, this presents a large problem as Internet Explorer is not available to Mac users, so I have to use a 3rd party application that runs through Chrome and immitates IE. I would have no complaints whatsoever if CDK was able to make their software usable on Chrome!
kim
Covers a large area in one program!
Comments: I only use this program for making company PO's or editing the PO's.
Pros:
The ease of making Purchase Orders and editing them.
Cons:
None, i like this program just the way it is. I have never had any issues with it.
CDK Global Response
last month
Thank you for taking the time to review CDK Drive, we're glad to hear your experience has been positive. If you have any issues in the future, please reach out at 866.668.5394 or at https://www.cdkglobal.com/support-service-connect-top-level-support Thank you!
Danny
Decent software just not recommended for a service center
Comments: The financial and dealership side is the only value that we found in this program. We are not happy with what they promised us as far as for our service department and they don’t seem interested in solving their issues anytime soon.
Pros:
I really like the financial side and tracking of the company financials within the program. They do a very good job at this software does a good job with the dealership sales side that seems to be where they spend most of their effort making it right
Cons:
This software does not have a proper scheduler that functions for a service center. This software does not have a good functionality of a service department scheduling of technicians might as well be nonexistent. This company does not do a very good job at customer service and knowledgeable staff.
Justin
Good company but better out there
Comments: Good overall company. If you have to use them, you'll be ok but in today's age, I think there are better options.
Pros:
We used CDK for our Chevy and Nissan websites. Support was really good but the products lacked some options and since they came up with the next Gen sites, it takes longer to update them imo.
Cons:
Lacking some easy software for faster editing. Also I think they use to price much higher for some of there products than others. I think they now try and get more inline.
