Welcome to the Weitzman Museum Public Programs FAQs – your go-to guide for a seamless experience at our exciting events! We’re here to make your journey smooth and enjoyable, from registration to entry and everything in between. Explore answers to common event queries and get ready to immerse yourself in the enriching world of culture and connection.

Yes, we recommend reserving in advance. As events can fill up quickly, it’s a good idea to secure your place by registering or purchasing tickets ahead of time. Don’t miss out – register early, especially for the free events! Payment is due at registration, and you’ll receive a confirmation for your ease of mind.

We’ve made it easy for you – no printed tickets needed! Just provide your name (used for registration) and a photo ID when you arrive at the check-in. We’ll take care of the rest.

Nope! The confirmation email is for your own records and to let you know your registration went through. Simply give your name and show your photo ID at the check-in. Quick and seamless!

If you can’t find a confirmation email, check the Junk and SPAM folders in your email box. If you still can’t find confirmation, please call us at (215) 923-3811.

Life happens, and we get that! You can request a refund up to a week before the event, or you can easily transfer your ticket to someone else. Just shoot us an email at [email protected]  with “Ticket Refund” or “Ticket Transfer” and the event title in the subject line. And don’t worry – if you can’t make it, our programs are recorded and available for viewing later on our website.

Absolutely! Swing by our Museum’s Visitor Services desk during regular hours or give us a call at (215) 923-3811 then select option #3. We’re here to assist you Thursday through Sunday, 10:00 am to 5:00 pm. Your ticket is just a phone call or visit away!

While we can’t accept email registrations, we’re here to help with any program inquiries. Just drop us a line at [email protected] if you need assistance.

If your chosen program aligns with Museum hours, you’re in luck! The Museum is free with your program ticket. Please check in at our admissions desk for Museum access. If the program is after hours the Museum’s exhibition spaces will be closed unless otherwise noted in the event description.

To make the most of your experience, we suggest arriving at least 30 minutes before the event starts. This gives you time to breeze through check-in, enjoy a relaxed entry, and maybe even catch a pre-event reception or cash bar. Event details found on each event page are your best guide, so be sure to read them.

Masking is recommended throughout the Museum.

For theater-style programs such as lectures, performances, film, etc, masks are recommended but not required.

We’re excited to hear your ideas! Email us at [email protected] with a snapshot of your concept and any helpful links or attachments. Please note that due to the volume of submissions, the review process might take a bit. We can’t wait to see what you have in mind!

Oy, you’ve got questions, and we’ve got answers! For any additional queries, hop over to this page or connect with us at [email protected] or (215) 923-3811. We’re here to help with all the details – don’t hesitate to reach out.