If you see the message “Secure connection is not available” when attempting to establish a secure connection using Kaspersky Secure Connection, restart the application.
If restarting the application didn’t help, try to start a secure connection once again.
If the error persists, submit a request to Kaspersky Lab technical support via My Kaspersky. Please include a detailed description of the issue.
For instructions on using My Kaspersky, see the Online Help page.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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