The
KseInfoCollector.exe utility is designed to collect information about
Kaspersky Security 8.0 for Microsoft Exchange Server settings, installation and execution logs, as well as the operating system and Microsoft Exchange Server version. Additionally, the utility is able to dispatch the collected information in automatic mode to the address specified by the server administrator.
Click to download KseInfoCollector.exe
The KseInfoCollector.exe utility collects information of three types:
- Kaspersky Security 8.0 environment (EnvironmentInfo):
- Windows OS version;
- Current local language settings of the OS.
- UAC (User Account Control) mode status, in case it is supported by your OS.
- Installed version of MMC (Microsoft Management Console).
- Installed version of Microsoft Exchange Server, and a list of roles used.
- Number of mailboxes.
- If Cluster Service is installed and executed on the host.
- Product version.
- User account running the application service.
- Kaspersky Security 8.0 configuration (ProductConfiguration):
- Content of the loc.Config folder.
- [only if Cluster Service is installed] Value of msDs-ByteArray on each child host in Active Directory running KasperskyLab\KSE8.0 with class msDS-App-Configuration.
- The Config Fetching History And Problems.log file containing a history of configuration collection and related issues.
- Kaspersky Security 8.0 logs:
- Installation logs – the kseinstall.log file in the Temp folder.
- Execution logs – all files inside application log folders.
- Windows Event Log.
All the collected information is packaged in several *.tar.gz files. You can indicate full path of a folder to save *.tar.gz files in the utility settings.
KseInfoCollector separates the collected information into three groups:
- Infocollector.log (log of the utility execution), enviroment.txt, product configuration. All these files get packed into a single file with a custom name.
- Product execution tracing. It consists of two archives: one with logs for the last month (the archive name has a Recent suffix), the other – all the rest (the archive name has an Ancient suffix).
- System logs. They are packed into a single archive named WindowsEventLogs.
When using the utility, you should disable all the options, unless otherwise requested by a Technical Support engineer.
The utility can be configured (what information to collect, where to store the resulting file, how to send the results) via its GUI or by running the utility with certain keys. The utility starts with the English GUI (no other localizations supported).
The GUI allows selecting what information exactly the utility should collect and where to place it. Information types are selected in the upper right corner, resulting file names – in the lower part.
Once the utility finishes its task, you should send the following log files:
- .\KseInfo.tar.gz,
- .\KseInfo-ProductLogs (Recent).tar.gz,
- .\KseInfo-ProductDlls.tar.gz,
- .\KseInfo-WindowsEventLogs.tar.gz
Command line keys
All the command line keys are optional.
|
Key
|
Description
|
|
-help
|
Show a list of command line keys (functions only with disabled UAC). |
|
-gui
|
Enable GUI. |
|
-nogui (includes the keys -ei and -pc)
|
Disable GUI. |
|
-ei
|
Collect information about the OS. |
|
-pc
|
Collect information about Kaspersky Security 8.0 configuration. |
|
-logs[:progtlog][:eventlog]
|
Collect Kaspersky Security 8.0 logs. List the desired log(s) without brackets. [:prodlog] includes application installation log. |
|
-ZipFolder
|
Full path to the file with the collected information. |
|
-ZipMainName
|
Main file name. |
For example,
- to start the utility with English GUI:
KseInfoCollector.exe
- to start the utility without GUI and collect information about the installed OS, Kaspersky Security 8.0 configuration and event logs. Place all the collected information into a kse.tar.gz file in the root directory of C:\:
KseInfoCollector.exe -nogui -ei -pc -logs:eventlog -ZipFolder C:\ - ZipName kse.tar.gz
