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Accounts
4 Articles
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How do I create a Bay Photo Account?
Updating your billing and shipping addresses and other account information
How do I view my 2016 Payment Activity Summary?
Putting a Resale Permit on file
Orders
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Can I make changes to my order?
How can I check the status of my order?
When will my order be ready?
How do I add a promo code to my order?
I entered a Promo Code, why don't I see the discount?
Products & Services
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What are your print size limitations?
What is the difference between Photographic and Fine Art Canvas?
MetalPrints FAQs
Xpozer FAQs
Xpozer Assembly & Installation Instructions
General Info & FAQs
6 Articles
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Holiday Season FAQs
File Size & File Preparation Guidelines
Advanced Color Management
What image file formats are accepted?
Can orders be submitted via FTP?
Bay ROES
17 Articles
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Migrating to the New Version of Bay ROES
Bay ROES Tips & FAQ
System Requirements for Bay ROES
How to Save Orders in Progress
My images are in Photos/iPhoto. How do I get them into Bay ROES?
Bay Designer
2 Articles
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How to Use Bay Designer (Video Tutorial)
How to Create Calendars in Bay Designer (Video Tutorial)
Troubleshooting
10 Articles
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Unable to launch Bay ROES on macOS Sierra
"Send erred, waiting to retry" error in ROES - using Windows
When & How to Clear the Java Cache on Windows
When & How to Clear the Java Cache on Mac OS
When ordering online, after clicking 'Add to Cart' a spinning wheel remains and nothi...
Downloads & Resources
5 Articles
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Bay Photo Lab's ICC Profile
PDF Catalogs & Price Lists
Installation Instructions - MetalPrints
Download ProSelect Templates
Download Fundy Frame Resources
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