Platform.sh
All Systems Operational

About This Site

Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Platform.sh, please join us in Slack at https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) ? Operational
Australia East (au-2.platform.sh) ? Operational
Canada (ca-1.platform.sh) ? Operational
Europe (France) (fr-1.platform.sh) ? Operational
Europe (France 3) (fr-3.platform.sh) ? Operational
Europe (France 4) (fr-4.platform.sh) ? Operational
Europe (Germany) (de-2.platform.sh) ? Operational
Europe (Switzerland) (ch-1.platform.sh) ? Operational
Europe (West) (eu.platform.sh) ? Operational
Europe (West 2) (eu-2.platform.sh) ? Operational
Europe (West 4) (eu-4.platform.sh) ? Operational
Europe (North 1) (eu-5.platform.sh) ? Operational
United Kingdom (uk-1.platform.sh) ? Operational
USA (East) (us.platform.sh) ? Operational
USA-2 (East 2) (us-2.platform.sh) ? Operational
USA-3 (West 2) (us-3.platform.sh) ? Operational
USA-4 (East 1) (us-4.platform.sh) ? Operational
Dedicated Enterprise ? Operational
Accounts ? Operational
Console ? Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 16, 2024
FR-3: Backup can fail, leading to unusable environment
Postmortem - Read details
Feb 16, 16:22 UTC
Resolved - This incident has been resolved.
Feb 16, 14:18 UTC
Monitoring - The fix has now been deployed. Affected projects are now working as expected.
Feb 16, 13:31 UTC
Update - We are currently deploying a new version of our internal software that should address this issue.
The deployment is expected to take at least an hour.
Feb 16, 12:48 UTC
Identified - We have identified an issue that can cause backups to fail for some projects. Affected projects will be unable to use the backup feature at all. Backup failure can lead to container failure, cascading to application level failure due to container unavailability.
We recommend avoiding using the backup, and sync feature at this moment.
Feb 16, 12:30 UTC
Feb 15, 2024
Routine Maintenance in Europe (France 3) (fr-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 15, 20:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:43 UTC
Feb 14, 2024
Routine Maintenance in Europe (France 3) (fr-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 22:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 14, 21:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 21:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 18:46 UTC
Routine Maintenance in Europe (North 1) (eu-5.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 19:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 15:52 UTC
Routine Maintenance in USA-4 (East 1) (us-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 10:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 UTC
Scheduled - We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:21 UTC
Routine Maintenance in USA-2 (East 2) (us-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 07:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 06:00 UTC
Scheduled - We will be performing maintenance in the USA-2 (East 2) (us-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:16 UTC
Routine Maintenance in USA (East) (us.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 05:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 04:30 UTC
Scheduled - We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:14 UTC
Routine Maintenance in Europe (West 4) (eu-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 03:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 02:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 4) (eu-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 15:49 UTC
Routine Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 01:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 01:00 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:07 UTC
Routine Maintenance in Europe (West 4) (eu-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 00:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:30 UTC
Scheduled - We will be performing maintenance in the Europe (West 4) (eu-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:04 UTC
Routine Maintenance in Europe (West 2) (eu-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 14, 00:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 2) (eu-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 15:46 UTC
Feb 13, 2024
Routine Maintenance in Europe (Germany) (de-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 22:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:00 UTC
Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 18:56 UTC
Routine Maintenance in Europe (France 4) (fr-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 22:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 13, 21:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 18:42 UTC
Routine Maintenance in Europe (North 1) (eu-5.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:00 UTC
Scheduled - We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:00 UTC
Routine Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 19:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 15:41 UTC
Routine Maintenance in Europe (Switzerland) (ch-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 19:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (Switzerland) (ch-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:39 UTC
Routine Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:00 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh)region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:19 UTC
Routine Maintenance in USA-4 (East 1) (us-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 05:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 05:00 UTC
Scheduled - We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 14:54 UTC
Routine Maintenance in Europe (France 4) (fr-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 02:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 02:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 15:26 UTC
Routine Maintenance in Europe (West 2) (eu-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 13, 00:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 2) (eu-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 19:10 UTC
Feb 12, 2024
Routine Maintenance in United Kingdom (uk-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 23:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 22:00 UTC
Scheduled - We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 18:53 UTC
Routine Maintenance in Europe (France) (fr-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 23:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:00 UTC
Scheduled - We will be performing maintenance in the Europe (France) (fr-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 15:04 UTC
Routine Maintenance in Europe (Switzerland) (ch-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 22:30 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 12, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (Switzerland) (ch-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 18:50 UTC
Routine Maintenance in Europe (France) (fr-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 21:00 UTC
Scheduled - We will be performing maintenance in the Europe (France) (fr-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 18:39 UTC
Routine Maintenance in Europe (Germany) (de-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 21:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 12, 20:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 19:00 UTC
Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 15:30 UTC
Routine Maintenance in Australia East (au-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 16:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 14:00 UTC
Scheduled - We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 18:23 UTC
Routine Maintenance in Australia (au.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 15:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:01 UTC
Scheduled - We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 15:36 UTC
Routine Maintenance in Australia (au.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 13:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 12:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Australia (au.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 10:07 UTC
Routine Maintenance in Canada (ca-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 13:17 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 12, 13:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 10:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 9, 15:31 UTC
Routine Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 12, 05:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 05:00 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 7, 14:50 UTC
Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024
Maintenance in Australia East (au-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 7, 22:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 22:00 UTC
Scheduled - We will be performing maintenance in the Australia East (au-2.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:20 UTC
Maintenance in Europe (West 4) (eu-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 7, 21:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 21:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 4) (eu-4.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 18:12 UTC
Maintenance in USA-4 (East 1) (us-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 7, 11:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 11:00 UTC
Scheduled - We will be performing maintenance in the USA-4 (East 1) (us-4.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 18:05 UTC
Maintenance in USA (East) (us.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 7, 11:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 10:00 UTC
Scheduled - We will be performing maintenance in the USA (East) (us.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 18:15 UTC
Maintenance in Europe (France 4) (fr-4.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 7, 05:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 4) (fr-4.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:24 UTC
Maintenance in Europe (North 1) (eu-5.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 7, 03:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 03:00 UTC
Scheduled - We will be performing maintenance in the Europe (North 1) (eu-5.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:26 UTC
Feb 6, 2024
Maintenance in USA-3 (West 2) (us-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 13:01 UTC
Scheduled - We will be performing maintenance in the USA-3 (West 2) (us-3.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 17:43 UTC
Maintenance in USA-2 (East 2) (us-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 12:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 11:01 UTC
Scheduled - We will be performing maintenance in the USA-2 (East 2) (us-2.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:43 UTC
Maintenance in Canada (ca-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 12:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 10:00 UTC
Scheduled - We will be performing maintenance in the Canada (ca-1.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:28 UTC
Routine Maintenance in United Kingdom (uk-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 11:26 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 5, 18:08 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 5, 13:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 19:00 UTC
Scheduled - We will be performing maintenance in the United Kingdom (uk-1.platform.sh) region to release the latest features, bug fixes, and performance updates.

All projects and environments will continue to function during the upgrade. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 29, 13:51 UTC
Maintenance in Europe (France 3) (fr-3.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 05:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 05:00 UTC
Scheduled - We will be performing maintenance in the Europe (France 3) (fr-3.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:46 UTC
Maintenance in Europe (France) (fr-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 04:00 UTC
Scheduled - We will be performing maintenance in the Europe (France) (fr-1.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:19 UTC
Maintenance in Europe (Germany) (de-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 03:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 03:00 UTC
Scheduled - We will be performing maintenance in the Europe (Germany) (de-2.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:14 UTC
Maintenance in Europe (Switzerland) (ch-1.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 00:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 22:00 UTC
Scheduled - We will be performing maintenance in the Europe (Switzerland) (ch-1.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:12 UTC
Routine Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 00:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 19:00 UTC
Scheduled - Platform.sh has scheduled a maintenance window in the Europe (West) (eu.platform.sh) region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 30, 17:06 UTC
Maintenance in Australia (au.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 6, 00:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 15:00 UTC
Scheduled - We will be performing maintenance in the Australia (au.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:07 UTC
Feb 5, 2024
Maintenance in Europe (West) (eu.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 5, 09:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 05:01 UTC
Scheduled - We will be performing maintenance in the Europe (West) (eu.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:02 UTC
Maintenance in Europe (West 2) (eu-2.platform.sh)
Completed - The scheduled maintenance has been completed.
Feb 5, 06:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 06:00 UTC
Scheduled - We will be performing maintenance in the Europe (West 2) (eu-2.platform.sh) region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Feb 2, 19:05 UTC
Feb 4, 2024

No incidents reported.

Feb 3, 2024

No incidents reported.

Feb 2, 2024

No incidents reported.

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