All Systems Operational
Envoy dashboard ? Operational
90 days ago
99.93 % uptime
Today
Visitor registration ? Operational
90 days ago
99.99 % uptime
Today
Deliveries ? Operational
90 days ago
99.98 % uptime
Today
Rooms ? Operational
90 days ago
99.98 % uptime
Today
Desks Operational
90 days ago
99.96 % uptime
Today
Mobile Operational
90 days ago
99.96 % uptime
Today
Integrations Operational
Slack notifications ? Operational
Chargebee Email Operational
Auto Check-in via Access Control Operational
Notifications (Core) ? Operational
Email notifications Operational
SMS notifications ? Operational
Push notifications Operational
Infrastructure Operational
Heroku Operational
Stripe API Operational
AWS s3-us-standard Operational
Chargebee API Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Web Messenger Operational
Cloudflare Dashboard Operational
Cloudflare API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 21, 2024

No incidents reported today.

Mar 20, 2024

No incidents reported.

Mar 19, 2024
Postmortem - Read details
Mar 19, 16:47 PDT
Resolved - Our Engineering team has implemented a solution to the latency issues noted within our mobile apps and web dashboard; residual impact to our access control integrations have also been addressed. An internal post-mortem will be organized to analyze the incident and note key learnings, and action items.

If you have any concerns or require additional information, please don't hesitate to contact our Customer Support team via [email protected] or your dedicated account manager.

Mar 19, 16:46 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 16:44 PDT
Update - We are continuing to investigate this issue.
Mar 19, 09:46 PDT
Investigating - We are currently experiencing a partial service disruption to our mobile app. This may cause pages to be slow or unresponsive

Our engineering team is working to identify the root cause and implement a solution. Logged in users may be affected.

Mar 19, 06:44 PDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Postmortem - Read details
Mar 20, 11:17 PDT
Resolved - This issue has been resolved
Mar 14, 06:26 PDT
Investigating - We are currently investigating an issue with the Envoy Dashboard not loading. Our team will provide an update soon.
Mar 14, 06:14 PDT
Mar 13, 2024
Postmortem - Read details
Mar 20, 11:17 PDT
Resolved - This issue has been resolved; please reach out to Envoy support if you are still seeing issues.
Mar 13, 06:45 PDT
Identified - Our team has identified the issue and is working to resolve it.
Mar 13, 06:30 PDT
Investigating - We are currently looking into an issue where the Envoy Dashboard is not loading.
Mar 13, 06:21 PDT
Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.