CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
All Systems Operational
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Messaging
Operational
Business Messaging API
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Operational
Smpp
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Operational
SMS - High Priority
Operational
SMS - Regular
Operational
WhatsApp Business
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Operational
Apple Messages for Business
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Operational
RCS Business Messaging
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Operational
Facebook Messenger
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Operational
Twitter
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Operational
Viber
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Operational
Telegram Messenger
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Operational
MMS
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Operational
Messaging Apps
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Operational
Texter
Operational
LINE Notifications
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Operational
Mobile Push
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Operational
Instagram Messenger
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Operational
Voice
Operational
Voice Platform - The Netherlands
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Operational
Voice Platform - South Africa
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Operational
Voice Platform - Hong Kong
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Operational
Voice API's
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Operational
Voice Apps
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Operational
Ticketing
Operational
Seated Ticketing
Operational
General Admission
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Operational
Your Ticket Provider
Operational
Global Ticket
Operational
Get a Ticket
Operational
Conversational AI Cloud
Operational
Production Gateway
Operational
Admin Portal
Operational
CMS
Operational
Staging Gateway
Operational
Reporting API
Operational
Web Conversations
Operational
Mobile Marketing Cloud
Operational
Customer Data Platform
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Operational
Campaigns
Operational
Pages
Operational
Email Campaigns
Operational
Voice Campaigns
Operational
Address Book
Operational
Tracedock
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Operational
Mobile Service Cloud
Operational
Mobile Service Cloud Advanced / Pro (Former ROBIN)
Operational
Customer Contact
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Operational
E-Mail
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Operational
Webchat
Operational
Scripted Chatbot
Operational
Customer Data Platform / CDP
Operational
Native Voice
Operational
Online Payments
Operational
Checkout
Operational
CM Payments API
Operational
iDEAL QR
Operational
DocData PSP
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Operational
AutoCollect
Operational
High Speed iDeal Gateway
Operational
Payments Portal
Operational
Electronic Cash Register
Operational
Management Portal
Operational
Electronic Cash Register
Operational
POS Payments
Operational
Gateway
Operational
Merchant Portal
Operational
Processor Connections
Operational
Identity & Sign
Operational
Sign
Operational
iDIN
Operational
IBAN Verification
Operational
ID Scan
Operational
OTP
Operational
Platform
Operational
Platform Apps
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Operational
Website
Operational
Appmiral
Operational
API
Operational
Platform CMS
Operational
External Services
Operational
Mobile network operators: Netherlands
Operational
Mobile network operators: Belgium
Operational
Mobile network operators: France
Operational
Mobile network operators: Spain
Operational
Mobile network operators: United States of America
Operational
Mobile network operators: China
Operational
Mobile network operators: Japan
Operational
Mobile network operators: Singapore
Operational
Mobile network operators: United Arab Emirates
Operational
Mobile network operators: Kenya
Operational
Mobile network operators: Germany
Operational
Mobile network operators: United Kingdom
Operational
Mobile network operators: South Africa
Operational
Payment method: iDEAL
Operational
Payment method: PayPal
Operational
Payment method: Mastercard
Operational
Payment method: Visa
Operational
Payment method: Sofort banking
Operational
Payment method: Bancontact
Operational
POS Processor connections: CCV
Operational
POS Processor connections: Omnipay
Operational
POS Processor connections: Six
Operational
POS Processor connections: Equens
Operational
POS Processor connections: Amex
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned maintenance - Your experience on CM.com
Feb 19, 2024 10:00-14:00 CET
On Monday, February 19th between 10:00 and 14:00 CET we will migrate our apps on the CM.com platform to a new Apps-proxy. This migration is aimed at improving the reliability of our apps and ensuring a seamless experience for our users.
While we try to miminize any disruptions, there may be a temporary impact on your experience when using our apps on CM.com during this maintenance window. We anticipate no downtime or delivery issues with the underlying services of our apps.
Our teams will be working to mitigate any potential disruptions and ensure a swift resolution to any challenges that may arise. Should you experience any persisting issues beyond the mentioned maintenance window, please reach out to our support team at [email protected].
Posted on Feb 12, 2024 - 11:32 CET
While we try to miminize any disruptions, there may be a temporary impact on your experience when using our apps on CM.com during this maintenance window. We anticipate no downtime or delivery issues with the underlying services of our apps.
Our teams will be working to mitigate any potential disruptions and ensure a swift resolution to any challenges that may arise. Should you experience any persisting issues beyond the mentioned maintenance window, please reach out to our support team at [email protected].
Posted on Feb 12, 2024 - 11:32 CET
Business Messaging Platform – Certificate renewal
Feb 29, 2024 10:00-11:00 CET
On Saturday, March 02th, 1:59:59 AM CET, the certificates for sgw01.cm.nl and sgw02.cm.nl will expire.
We advise our customers to migrate towards our global endpoint managed via Cloudflare on gw.messaging.cm.com, for more information please see https://developers.cm.com/messaging/docs/integration
We will therefore replace the certificate for both endpoints on the 29th of February, between 10:00 and 11:00 CEST. No actions are required. The public keys have been published and can be retrieved for SGW01 and SGW02 respectively via https://sgw01.cm.nl/certs/sgw01.txt and https://sgw02.cm.nl/certs/sgw02.txt.
From 2025 onwards we will automatically renew certificates without notice on these endpoints.
Posted on Feb 12, 2024 - 11:30 CET
We advise our customers to migrate towards our global endpoint managed via Cloudflare on gw.messaging.cm.com, for more information please see https://developers.cm.com/messaging/docs/integration
We will therefore replace the certificate for both endpoints on the 29th of February, between 10:00 and 11:00 CEST. No actions are required. The public keys have been published and can be retrieved for SGW01 and SGW02 respectively via https://sgw01.cm.nl/certs/sgw01.txt and https://sgw02.cm.nl/certs/sgw02.txt.
From 2025 onwards we will automatically renew certificates without notice on these endpoints.
Posted on Feb 12, 2024 - 11:30 CET