Customer Support

In order for us to assist as many members as possible, please visit our HELP CENTRE above for answers to most questions.

If your question is not answered there, or is of an urgent nature, you are welcome to visit us via our Live Chat option below (during business hours).

INTERNET EXPLORER USERS - ensure you have upgraded to IE9; earlier versions are not compatible. More info HERE.

Customer Support Assistance Schedule:
8:30am - 5:30pm Eastern Standard Time, Monday - Friday

• to talk live with an STPay support specialist click the button below
• if livechat is offline click the button to submit a ticket