The more you understand each of the features offered by Olark, the more impressive your ROI can be.

Learn more about using the Greeter, Attention Grabber, Targeted Chat and more.

Guides

• Agent Activity
• Attention Grabber
• Avatars
• Block command
• CSV reports
• Chat Ratings
• Chat routing
• Chatting agent to agent
• Commands
• Disable Visitor Information
• Ending a chat
• File Upload
• Geolocation and visitor organization
• Greeter
• Groups
• Individual integration command help guide
• Limiting chats per agent
• Seasonal and holiday Attention Grabbers
• Shortcuts
• Targeted Chat
• Transcripts
• Transferring a chat
• Using Olark Reports
• Using the !send command
• Using the Olark chat console