Sales is a numbers game. With Olark, you can send automated messages to all visitors who match certain criteria, so you're always inviting visitors to engage with chat as they're considering a purchase.
Olark live chat gives you detailed, real-time information about the person you're chatting with, including quick links to transcripts of any previous chats they've had, so you can tailor the conversation precisely to their needs.
It's a complex process to sell bespoke curtains or blinds online. Live chat allows customers to ask details about the manufacturing process or about choosing various options, and continue to browse as they chat.
eCommerce Director,
Jane Clayton & Co.
Create an eCommerce report in Google Analytics to get a picture of how many sales are generated by live chat.
The Olark widget is easy to add to sites built on Magento, Shopify, BigCommerce, Wordpress and more.
Add customers who chat to a targeted mailing list so you can send them future product updates.
