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BBC Complaints – A programme I saw or heard

If you are concerned about something you have heard or seen in a radio, TV or on demand programme and would like to make a complaint, please use this form.

Fields marked with * are required

Please read these instructions carefully before submitting information to Ofcom.

Other than in exceptional circumstances, Ofcom can only consider your complaint if you’ve already complained to the BBC first. Please follow this link http://www.bbc.co.uk/complaints/ to make a complaint to the BBC.

You can use this form to make a complaint about a programme you’ve seen or heard on a BBC channel, station, website or app.

If you want to complain about a programme you watched or heard on another channel or station, please click here https://ofcomforms.secure.force.com/formentry/SitesFormCSLEStandardsComplaints to make your complaint.

If you want to complain about advertising on a TV channel, radio station or an on demand service you should contact the Advertising Standards Authority.

This is a secure form using SSL. We will not use your information for marketing purposes, or sell it on.

We will keep your information confidential and will not disclose it to third parties, except where we are required to do so by law or we have obtained your consent in advance.

Please see our Data Protection Statement for further information.

Your details

Title*

Forename*

Surname*

Contact phone number (numbers only, no spaces)

Address*

Town / City*

Postcode*

Email address*

Confirm email address*

Data protection

We will keep your information confidential and will not disclose it to third parties, except where we are required to do so by law or we have obtained your consent in advance. Please see our Data Protection Statement for further information.

Information you provide will be used by Ofcom to handle your complaint, provide you with information and to take appropriate action. Ofcom may disclose your contact details (i.e. name and address) and details of your specific complaint to the BBC for complaint-handling purposes. Please note that Ofcom may not be able to deal with your complaint if we cannot disclose these details to the BBC.

Please read the following carefully.

Please REMOVE the tick if you do not want us to pass your contact details to the BBC. Please note that if we need to investigate the issue, we may send a summary of your complaint (without your name) to the BBC for their views. Reloading this page will reset this box to ticked.

BBC Programme details

Programme title*

Date you watched, heard, downloaded or streamed programme*

Day

Month

Year

Time of broadcast (if on TV or radio)

Hours

Minutes

BBC Channel/ station/ website/ app on which the programme was seen or heard*

Your complaint

Subject* (please use 255 characters or fewer)

Description* (please use 1500 characters or fewer)

Have you made this complaint to the BBC?

Reason for dissatisfaction with the outcome of the BBC's final response* (please use 750 characters or less)

BBC Reference Number

Date you submitted your complaint to the BBC

Day

Month

Year

On the next page you will be asked to provide a copy of your final response, or the most recent correspondence you have received from the BBC, and any other information you consider to be relevant to your complaint.

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