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@
cibc
Canada
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Welcome to our official Twitter page. We’re here to provide banking that fits your life. Connect with our team Mon. – Fri. 9am–10pm ET & Weekends 9am–6pm ET.
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56,202
트윗
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5,164
팔로잉
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119,740
팔로워
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CIBC
@cibc
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12시간 |
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Hi Andrea! We apologize for the long wait time. Were you able to reach us in the end? If not, what is your reason for calling and we can see if it's something we may be able to help with here? You can send us a DM with the details if you like. Thanks! ^Ciaran twitter.com/messages/compo…
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CIBC
@cibc
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13시간 |
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Hi there, Shaan! I'm sorry to see you're having an issue making transactions online. Can you please send us a DM with the full name, postal code and contact number we have on file for you so we can see if there's anything we can do to help on our side. Thanks! ^Ciaran twitter.com/messages/compo…
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CIBC
@cibc
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13시간 |
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Hi there! Thanks for flagging this to us. We are currently taking the necessary steps to shut down the fraudulent site. If you have any others to report, you can email us at [email protected]. Thanks. ^Ciaran
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CIBC
@cibc
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16시간 |
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Hi again, Thuy! If it's for a TFSA and is more than 5 business days away then you should be able to do it. However. to be safe and to avoid any potential Stop Payment fees, you may better calling us to process it instead. You can reach us at 1-800-465-2422. Thanks! ^Ciaran
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CIBC
@cibc
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17시간 |
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Hi there, Thuy! For any recurring pre-authorized payments, you can request a Stop Payment through your online banking in the "Customer Services" tab. I hope this helps! ^Ciaran
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CIBC
@cibc
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18시간 |
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HI Kevin, thanks for the shout out! Glad to see you're enjoying the perks, have a safe trip! ^Ciaran
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CIBC
@cibc
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18시간 |
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Hi James! We have no known errors with our eDeposit feature at this time. Are you still experiencing the error? If so, can you try uninstall and reinstall the app and see if this works. Apologies for any inconvenience! ^Ciaran
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CIBC
@cibc
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19시간 |
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Hi Erike! We do apologize for the long hold, were you able to connect with us in the end? ^Ciaran
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CIBC
@cibc
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19시간 |
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Hi Kerry! We'd love to have you on board with us, please feel free to have a look at the services we offer through the link below and let us know if you have any questions. Thanks! ^Ciaran
bit.ly/2VwX9jY
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CIBC
@cibc
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1월 5일 |
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Hi there! If you would like to further review this transaction you can connect with us 24/7 at 1-800-465-2422. Or you can sign on to Online Banking to securely chat with us. Just click the "Interac e-Transfer" or "Bill Payments" page to find the live chat icon. ^Kaila
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CIBC
@cibc
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1월 5일 |
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Thanks for letting me know, Lorraine. You'll have to access Online Banking through a web browser for the chat feature. Can you please send me a DM with more information in regard to this issue? Please let me know of any error message and error code that comes up. Thanks! ^Kaila twitter.com/messages/compo…
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CIBC
@cibc
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1월 5일 |
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Hi Lorraine, please sign on to Online Banking to chat securely with us so we can help resolve this issue. Once signed on you will find the chat icon at the top right corner of the "Transfer Funds" page. Thank you! ^Kaila
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CIBC
@cibc
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1월 5일 |
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@CIBC_FCIB Over to you! ^Krishan
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CIBC
@cibc
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1월 5일 |
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Hi Erin! I have received and replied to your DM! ^Krishan
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CIBC
@cibc
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1월 5일 |
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Hi William! Thank you so much for your feedback! We appreciate your business and we are always happy to help. Please do not hesitate to connect with us again in the future. Have a nice day! ^Kaila
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CIBC
@cibc
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1월 5일 |
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Hi there! Thanks for flagging this to us. We are proceeding as necessary steps to shut down the fraudulent site. ^Kaila
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CIBC
@cibc
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1월 5일 |
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Hi Erin! I'd like to pass this along to my colleagues at our Contact Centre to have this looked into. Please send me a DM with your phone number and postal code on file, along with the phone number that you received the call from. I look forward to hearing back from you! ^Krishan
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CIBC
@cibc
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1월 5일 |
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Hi Suzanne! If you are having trouble logging into your Paymi account, I would advise reaching out to Paymi directly for assistance. Have a wonderful day! ^Krishan
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CIBC
@cibc
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1월 5일 |
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Sarah, this is definitely not the impression that we want to leave you with. I'd like to forward your concerns to the appropriate team for review. Can you send us a DM with your full name and postal code on file? Please also include the date/time of the interaction. ^Rahul
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CIBC
@cibc
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1월 4일 |
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Hey, Sarah. We didn't mean to disregard your previous feedback. We were experiencing higher than normal call volumes at the time. I apologize for the long wait time you experienced and for any inconvenience caused by this. Were we able to resolve your concerns? ^Rahul
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